Sales Associate

Job Overview

We are seeking a Sales Associate for our Berlin boutique team to join full-time on a 40-hour workweek, initially contracted for 12 months. The ideal candidate will support our exclusive clientele with expert advice and help expand our customer base.

Key Responsibilities

• Provide qualified consultation to our exclusive clients.
• Proactively attract new customers and maintain relationships with existing ones.
• Manage foot traffic and welcome customers warmly.
• Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
• Implement innovative sales strategies including e-commerce, distant sales, virtual sales ceremonies, and traffic management through tools like the "MyClients" app.
• Offer personalized care to VIP clients and nurture local business relationships.
• Handle various administrative duties such as updating customer databases and preparing inventories.
• Engage in networking activities including attending local events and digital sales gatherings.

Candidate Profile

• Completed training or transferable experience from customer-focused and service-oriented fields.
• Previous sales experience is advantageous.
• Curiosity and eagerness to explore new ways of selling and overcoming challenges.
• Excellent communication skills and a positive demeanor.
• Fluent in German and English; additional language skills are a plus.
• Familiarity with digital tools like customer apps such as "MyClient", click-and-collect systems, etc.