Remote Front Desk / Office Assistant

About the Role

Chesapeake Oncology-Hematology Associates is a premier healthcare provider focused on delivering exceptional care to cancer patients through advanced therapies like chemotherapy, immunotherapy, and radiation. They are seeking a meticulous and professional Remote Front Desk / Office Assistant to join their team. This part-time remote position offers the chance to provide vital administrative support and be the primary contact point for patients, contributing to a compassionate clinical environment.

Key Responsibilities

• Handle virtual front desk duties, including professionally managing phone calls and email correspondence promptly.
• Organize and schedule patient appointments for both telehealth and in-person visits.
• Accurately update and maintain electronic patient records while ensuring confidentiality.
• Provide administrative assistance to oncologists, hematologists, and nursing personnel.
• Prepare necessary documents, reports, and correspondence related to clinical operations.
• Communicate effectively with patients, their families, and healthcare colleagues to facilitate smooth interactions.
• Manage digital filing systems adhering to data protection regulations.

Candidate Requirements

• Demonstrated experience in administrative, front desk, or office support roles.
• Excellent communication and interpersonal abilities with a compassionate and professional telephone manner.
• Strong organizational skills and capability to prioritize tasks effectively in a remote work setup.
• Proficiency with Microsoft Office applications including Word, Excel, and Outlook; open to learning new technologies.
• Strict adherence to patient confidentiality and data security standards.
• Possession of a reliable high-speed internet connection and quiet remote workspace.
• Prior experience in healthcare or medical environments is advantageous but not mandatory.
• Familiarity with Electronic Health Record (EHR) systems is a plus.

Benefits

• Competitive hourly pay ranging from $27 to $34.
• Flexibility provided by part-time remote employment.
• Joining a supportive, mission-oriented team committed to patient care.
• Opportunities for professional growth within a specialized healthcare setting.