Receiving Officer

About The Ned Doha

Located in the iconic former Ministry of Interior building in Doha, The Ned Doha offers a luxurious hospitality experience combining heritage charm with modern elegance. The hotel features seven unique dining venues, 90 stylish rooms, versatile event areas, and a private members' club with amenities including a rooftop terrace, spa, gym, and a large outdoor pool.

Role Overview

We are seeking a meticulous and well-organized Receiving Officer to oversee all incoming deliveries efficiently. This role ensures deliveries meet quality, quantity, and specification standards and are properly recorded, inspected, and distributed within the hotel.

Key Responsibilities

• Accept and thoroughly inspect all hotel deliveries, verifying that they correspond with purchase orders and delivery documents regarding quantity, quality, and condition.
• Identify, report, and handle any discrepancies such as shortages, damages, or incorrect items.
• Examine food and beverage deliveries for freshness, quantity, weight, temperature, and adherence to food safety and hygiene standards.
• Reject or return substandard, expired, or incorrect goods, ensuring all return and credit paperwork is accurately finalized.
• Coordinate with suppliers about delivery timing, availability issues, and replacement of goods.
• Communicate any missing or delayed items to relevant departments and monitor related communication channels closely.
• Ensure proper segregation and safe distribution of food deliveries to designated kitchen areas and storage facilities.
• Organise non-food & beverage deliveries by department, label and store them safely, and facilitate timely collection by respective teams.
• Accurately process delivery documentation, invoices, return forms, and credit notes, maintaining daily records in the Adaco purchasing system.
• Cross-verify pricing and quantities on purchase orders and invoices with physical receipts and report any inconsistencies to appropriate financial or purchasing personnel.
• Keep track of outstanding and missing deliveries and open purchase orders on a daily basis.
• Maintain detailed records of supplier issues and escalate recurring problems to senior management.
• Keep the loading bay and receiving areas clean, tidy, and well-organized throughout the workday.
• Ensure cleaning and sanitizing of surfaces and equipment as per food safety guidelines.
• Support the stores team with beverage deliveries, ensuring safe and orderly storage in the cellar.
• Prepare all receiving equipment and working areas for the next day’s operations.
• Participate in all required training, meetings, and adhere strictly to health, safety, food hygiene, fire, and emergency protocols.

Candidate Profile

• Proven experience in receiving, stores, purchasing, cost control, or related hospitality operational roles, preferably within luxury hotels or large-scale venues.
• Strong familiarity with hotel receiving processes, food and beverage products, and food safety and temperature control standards.
• Experience working with purchasing, inventory, or receiving software; familiarity with Adaco system is advantageous.
• Excellent attention to detail for precise verification of quantities, costs, and documentation.
• Effective organisation and time management skills to handle multiple deliveries and priorities under pressure.
• Good communication and interpersonal aptitude to liaise professionally with suppliers and internal departments.
• Ability to work independently while cooperating well with cross-functional teams including purchasing, finance, culinary, and stores.
• Reliability and flexibility to work shifts, weekends, and public holidays as required.
• Knowledge of industry best practices for hotel receiving, food safety, and hygiene.

Compensation and Benefits

• Annual tax-free salary between QAR 33,600 and QAR 36,000.
• 21 calendar days of annual leave plus 11 paid public holidays.
• Sick leave entitlement in accordance with Qatar Labour Law.
• Private medical insurance coverage for the employee.
• End of service benefits according to local regulations.
• Complimentary meals (breakfast, lunch, dinner) at the employee restaurant.
• Exclusive discounted hotel and dining rates for employees and their families/friends.
• Opportunities for professional growth, learning, and career advancement.
• Employee recognition and reward programs.
• Working at one of Doha's premier lifestyle destinations.

Our Culture

We value inclusion, respect, and equal opportunity, fostering an environment where diversity thrives and all team members can excel.