People Business Partner

Role Overview

The People Business Partner at Openwork collaborates closely with leadership and employees to foster a consistent, employee-centric workplace experience. This position emphasizes employee relations, acting as a trusted advisor for both managers and staff. The role involves guiding challenging conversations, handling investigations, and maintaining seamless HR operations.

Key Responsibilities

• Collaborate with leaders on routine people-management tasks including performance discussions, coaching, feedback, and employee relations cases.
• Act as a reliable resource offering employee relations guidance and escalate issues appropriately.
• Lead and assist in workplace investigations, documenting outcomes and advising on subsequent actions.
• Support pivotal HR lifecycle events such as onboarding, internal transitions, leaves of absence, and offboarding processes.
• Provide training and guidance on HR policies, procedures, and systems for managers and employees.
• Oversee and administer leaves of absence (FMLA, ADA, state-specific), ensuring compliance and support.
• Maintain accurate employee records in HR platforms and support payroll-related HR transactions and reporting.
• Analyze exit feedback to identify trends aiding retention and enhancing employee experience.
• Manage timely and thoughtful responses to inquiries received through the HR mailbox.
• Perform regular audits to ensure adherence to HR policies, procedures, and documentation standards.
• Contribute to the creation and refinement of HR processes, policies, and internal tools.
• Support internal communications and deployment of HR initiatives and updates.

Candidate Requirements

• Minimum five years' experience in Human Resources or HR Business Partner roles.
• At least three years working within the staffing or recruiting industry sector.
• Possession of SHRM-CP certification is mandatory.
• Proven expertise in employee relations including coaching managers and handling sensitive matters effectively.
• Experience leading workplace investigations and compiling thorough findings documentation.
• Sound knowledge of HR compliance, policies, and fundamental employment law.
• Excellent communication skills capable of building trust and influencing stakeholders at various organizational levels.
• Ability to thrive in fast-paced, dynamic environments facing frequent priority changes.
• Strong attention to detail, outstanding follow-through, and organizational aptitude.
• Balance strategic vision with practical execution capabilities.
• Must be a resident within Openwork’s operational markets (Houston, Dallas, Austin, Atlanta, Charlotte, Greenville or Raleigh) and be prepared for onsite work as required.

Additional Information

The role requires candidates to be located in specific Openwork markets due to onsite presence expectations tied to business needs. Applications from locations outside Houston, Dallas, Austin, Atlanta, Charlotte, Greenville, or Raleigh will not be considered.

Openwork is a staffing company with over five decades of sector expertise, focusing on innovation and quality in recruitment services. Recognized through national awards, Openwork aims to significantly impact how HR and staffing solutions are delivered and experienced by its teams.