Part-Time Administrative Assistant

Department Overview

The Evergreen (EVG) Fenway team is dedicated to delivering memorable experiences for visitors attending unique non-baseball events at Fenway. Emphasizing both private and ticketed live events, the team aims to lead Boston's hospitality and tourism sector by providing thoughtful, courteous service, ensuring clients' visions are realized, and guests enjoy remarkable occasions in this renowned Boston setting.

Position Overview

The Administrative Assistant role supports Evergreen’s sales and service activities and gains comprehensive insight into Fenway Park's operations. This position requires close collaboration with the Director of Sales, internal clients, and partners. A keen attention to detail, outstanding communication capabilities, and a personable, gracious demeanor are essential.

Responsibilities

• Support daily functions of the EVG team’s operations.
• Handle incoming phone calls professionally and route inquiries to appropriate sales personnel.
• Prepare reports, files, and documents needed for daily operations and meetings involving the EVG Team.
• Assist in creating and processing contracts, invoices, banquet event orders (BEOs), and floor plans.
• Ensure event spaces are prepared for site visits and assist during inspections when required.
• Contribute to various projects undertaken by the EVG team.
• Manage department requests for gift certificates and tickets.
• Organize and update the department’s internal shared drive to maintain order.
• Provide event preparation and support for department-hosted occasions.
• Oversee office supplies management and maintain organizational order.

Qualifications

• Strong interpersonal skills complemented by a friendly, service-oriented attitude.
• A deep commitment to delivering exceptional customer service.
• Motivated by customer feedback and continuous improvement.
• Ability to multitask effectively under pressure with excellent organizational capabilities.
• High professionalism combined with meticulous attention to detail.
• Exceptional written and verbal communication skills.
• Previous experience in customer service within fast-paced, dynamic environments is preferred.

Additional Information

The Boston Red Sox actively foster diversity and inclusion, aiming to cultivate a workplace where everyone feels valued and included. They encourage all qualified candidates, even those who may not meet every listed qualification, to apply. Employment decisions are made without discrimination based on race, religion, color, gender, age, national origin, disability, military status, ancestry, sexual orientation, gender identity or expression, or genetic information.

Compensation

The position offers an hourly wage of $22.