Parking Enforcement Agent

Position Overview

The Parking Enforcement Agent will provide critical operational assistance by enforcing local parking laws and offering support to customers regarding parking issues. Utilizing a Handheld Ticket Issuance System, the agent will accurately log vehicle license plates and issue citations for parking violations.

Key Responsibilities

• Patrol assigned routes monitoring on-street parking meters for violations of parking regulations.
• Issue parking tickets approved by the city for infractions following established policies and procedures.
• Upload handheld device data daily to retrieve updated information necessary for duties.
• Verify parking placards and permits to ensure compliance with authorized special privileges.
• Address and resolve customer complaints adhering to company guidelines.
• Properly maintain and care for all equipment provided by the company.
• Assist with special projects and assignments as directed.
• Perform other related tasks as assigned.

Qualifications

• Possession of a valid driver's license is mandatory.
• Must obtain or pass a parking enforcement certification program.
• Familiarity with the streets and roadways within Destin is necessary.
• While not required, at least six months of outdoor work experience is highly preferred.

Required Skills and Attributes

• Demonstrated ability to lead and persevere through challenges with a "never quit" mindset.
• Competence in working independently with the ability to multitask efficiently.
• Capacity to comprehend and apply policies, procedures, and standard operating practices.
• A strong sense of urgency and punctuality in task completion.
• Openness to constructive feedback, diverse perspectives, and opinions.
• Capability to manage difficult and sometimes emotional situations professionally.
• Proficiency in English reading, writing, and speaking.
• Confidence in making independent decisions and standing firm on them.

Physical Requirements

• Preparedness to work outdoors under various weather conditions including heat, wind, rain, and snow.
• Ability to lift, push, or pull objects of at least 25 pounds.
• Capacity to stand, walk, and run for nearly the entire duration of the shift without sitting.
• Frequent bending, stooping, squatting, and lifting throughout the work period.

Reasonable accommodations are available to qualified individuals with disabilities to enable essential job functions.

Additional Information

This non-exempt position is governed by the Fair Labor Standards Act. The employer is an equal opportunity provider, committed to fair employment practices across all protected categories as defined by local, state, and federal laws. This company participates in E-Verify for employment eligibility verification.

Work Schedule and Compensation

• Workdays: Wednesday through Sunday
• Shift timings: 8:00 AM to 5:00 PM
• Hourly wage: $22 per hour