Operations Supervisor - AMET Operations

Job Overview

We are seeking a motivated Operations Supervisor to lead and manage a team in alignment with company goals, ensuring targets and productivity standards are consistently met. This role involves monitoring attendance, workflow, and collaborating closely with the Shift Manager to promptly resolve issues.

Primary Responsibilities

• Assist in the daily management of departmental tasks and responsibilities.
• Delegate assignments to associates to support workflow and meet daily production key performance indicators (KPIs).
• Conduct briefing sessions, provide feedback to associates, perform floor audits, and inspect vehicles.
• Support training and development initiatives for new associates.
• Assist in tracking, trending, and reporting departmental metrics related to associate performance.
• Analyze factors influencing success or failure in achieving departmental delivery and fulfillment center KPIs.
• Maintain and monitor work schedules and hours.
• Review and update Standard Operating Procedures (SOPs) as necessary.
• Enhance product flow through operational stations.
• Identify safety hazards and actively participate in safety programs.
• Maintain comprehensive understanding of workflows, production objectives, and daily associate availability.

Typical Day-to-Day Activities

• Lead by example, demonstrating safe work behaviors.
• Communicate effectively both verbally and in writing.
• Meet or exceed departmental production goals consistently.
• Exhibit problem-solving and analytical capabilities.
• Commit to continuous learning and training others.
• Coach and mentor team members for success.
• Manage multiple tasks under high-pressure, fast-paced environments.
• Work flexible schedules including weekends, nights, and overtime shifts as needed.

Basic Qualifications

• More than one year of experience using Microsoft Office applications such as Word, Excel, and Outlook.
• High school diploma or equivalent certification.
• Availability to work flexible shifts, including nights, weekends, and holidays.
• Ability to lift up to 49 pounds and maintain physical endurance for shifts lasting up to 12 hours, including frequent pushing, pulling, squatting, bending, and reaching.
• Willingness to work at least 40 hours per week with additional overtime when required.

Preferred Qualifications

• Bachelor's degree or equivalent higher education qualification.

Additional Information

We promote an inclusive environment empowering all employees to excel. Reasonable accommodations are available for candidates with disabilities throughout the recruitment and onboarding processes. For assistance, candidates are encouraged to consult their recruiting partner.