Operations Assistant

Role overview

This is a part-time remote position focused on supporting the day-to-day running of internship and learning programs. The role is centered on keeping operations organized, assisting learners, and helping the team maintain smooth program delivery.

What you will do

• Help manage schedules and coordination for ongoing programs.
• Monitor participant progress and keep related updates organized.
• Support data entry tasks and prepare basic reports when needed.
• Respond to learner questions and provide timely support.
• Maintain clear and accurate records.
• Facilitate communication between learners, mentors, and internal teams.
• Assist with administrative work and simple process improvements.
• Contribute to better workflow efficiency in a remote setup.

What we are looking for

• Background or familiarity with operations and operations management to support daily workflows and program coordination.
• Good analytical ability to review data, spot patterns, and support improvements.
• Strong communication skills for working with learners, mentors, and internal teams.
• Customer service mindset to resolve queries and maintain a positive learner experience.
• Ability to work independently, manage time well, and handle several tasks at once.
• Comfort using basic office tools such as spreadsheets, documents, and online collaboration platforms.
• A current student or recent graduate in Business, Management, Operations, or a related field is preferred, though it is not mandatory.
• Interest in digital learning, internships, and skill-building programs is an added advantage.

Additional information

This role is part-time and fully remote, based in Australia. It is designed to support operational activities for internship and learning programs.