Marketing Operations Specialist

Role Overview

The Marketing Operations Specialist at Molly Tea plays a key role in implementing marketing initiatives across retail store locations, managing local online platforms, coordinating influencer partnerships, and analyzing marketing data to support business growth.

Primary Responsibilities

• Coordinate and execute corporate marketing campaigns at international retail outlets.
• Ensure timely distribution of promotional materials and support events for new store openings.
• Maintain and enforce visual merchandising standards consistently across all stores.
• Manage and update local online listings, including weekly content updates on Google Business Profile and Yelp.
• Monitor customer reviews on Google and Yelp, striving to keep ratings above 4.5 by responding promptly and professionally.
• Track influencer campaign schedules, oversee content submission and gather performance data for monthly reporting.
• Aggregate marketing metrics such as online engagement and in-store traffic to create comprehensive monthly reports.

Candidate Requirements

• Between 1 and 3 years of direct experience in marketing execution or operations.
• Skilled in utilizing Google Business Profile and Yelp platforms effectively.
• Strong attention to detail and ability to manage multiple deadlines under pressure.
• Exceptional communication skills for effective collaboration with various teams.
• Fluent in English, both written and spoken.