Maintenance Operative

About The Johnstown Estate

The Johnstown Estate prides itself on delivering welcoming, genuine service that prioritizes guest comfort and excellence. Our core values include Passion, Customer Focus, Teamwork, and Integrity, driving us to create memorable experiences for guests while fostering professional growth for our team members.

Responsibilities

• Execute scheduled and emergency maintenance tasks on the hotel's plumbing infrastructure, including water systems, drainage, sanitary fixtures, piping, pumps, and valves.
• Quickly diagnose and fix plumbing issues to reduce operational disruptions and maintain guest satisfaction.
• Conduct periodic inspections of plumbing systems to detect potential problems and perform preventive upkeep.
• Support the upkeep and repairs of electrical components, lighting, HVAC systems, and other critical building services as needed.
• Respond efficiently to maintenance requests across departments ensuring repairs are completed to high standards.
• Ensure adherence to health, safety, and construction regulations through routine safety evaluations and prompt hazard resolution.
• Maintain and service all maintenance tools and machinery to guarantee safety and proper function.
• Assist with general maintenance duties such as carpentry, painting, decorating, tiling, and minor structural repairs as required.
• Keep detailed records of maintenance activities, inspections, and preventive service schedules.
• Monitor inventory levels of plumbing parts, consumables, and maintenance supplies, informing management when restocking is necessary.
• Effectively manage emergency maintenance incidents like plumbing leaks, blockages, flooding, power outages, and other urgent facility issues.
• Collaborate with the Maintenance Team and hotel departments to maintain a safe, efficient, and well-kept environment for guests and staff.
• Strictly follow health and safety protocols, including the proper use of personal protective equipment and safe work procedures.
• Contribute towards continuous improvement by identifying opportunities to enhance operational reliability and maintenance efficiency.

Requirements

• Demonstrable experience and solid knowledge in managing commercial plumbing systems, installations, troubleshooting, and repairs.
• Hospitality, commercial, or facilities maintenance experience is beneficial.
• Proficiency in all-round maintenance including electrical systems, carpentry, painting, tiling, and general building repairs.
• Ability to interpret technical drawings, manuals, and maintenance timetables competently.
• Strong diagnostic and problem-solving capabilities with effective task prioritization.
• Excellent organizational skills and ability to manage multiple independent tasks simultaneously.
• Good communication and interpersonal skills enabling collaboration across various departments.
• Understanding of relevant health and safety laws and safe operational practices regarding maintenance and plumbing works.
• Relevant plumbing certification preferred; additional trade qualifications or electrical credentials advantageous.
• Possession of a full, clean driving license is desirable.
• Willingness to work shifts including evenings, weekends, public holidays, and participate in an on-call rotation to address emergency maintenance needs.