Litigation Adjuster

Role Overview

We are seeking a Litigation Adjuster to join our team supporting a national retail client. This is primarily a remote opportunity, with options for hybrid or in-office work depending on your location.

Key Responsibilities

• Conduct thorough investigations, gather and analyze claim details to form evaluations.
• Maintain precise records, provide clear reporting, and present case files appropriately.
• Assess policy coverage, establish liability, and determine claim values.
• Manage accurate billing and track time and expenses diligently.
• Engage in negotiation and settlement of claims, finalizing them within delegated authority.
• Direct and coordinate with field adjusters, experts, and legal counsel as necessary.

Qualifications and Requirements

• At least 3 to 5 years’ experience handling technical claims, particularly commercial casualty claims.
• Familiarity with Commercial General Liability (CGL) claims is advantageous.
• Proven ability in evaluating and quantifying bodily injury claims.
• Experience managing complex, multiline claims and legal proceedings related to litigation.
• Possession or pursuit of Chartered Insurance Professional (CIP) designation is mandatory.
• Must be able to acquire and maintain an Independent Adjuster License in your home province and be open to obtaining licenses in other provinces.
• Post-secondary education in insurance or related fields is considered a plus.
• Strong teamwork orientation and excellent customer service skills.
• Clear and effective verbal and written communication abilities.
• Good analytical and mathematical skills.
• Capability to handle multiple tasks and priorities efficiently.
• Proficient computer skills, especially with software applications.
• Completion of continuing education as required by the company, provincial regulations, or professional bodies.

Compensation and Benefits

The salary range for this position is $50,000 to $70,000 annually. Our compensation philosophy includes recognition for outstanding performance, comprehensive benefit programs supporting mental and physical wellbeing, education and career advancement opportunities, community sustainability initiatives, and a culture rooted in respect, innovation, and inclusion.

About Our Company

We operate globally with colleagues from over 70 nations, united by a shared purpose to assist individuals through challenging times. Our values emphasize empowerment, innovation, community, and unwavering support for those we serve, aiming to restore lives one claim at a time.