Lead Sales Technical Specialist

Job Summary

The Technical Sales Application Engineer acts as a crucial link between sales, engineering teams, customers, and execution personnel. This role drives business expansion by collaborating with regional sales to create detailed bid proposals for Field Interventions, Maintenance (including VFDs, Motors, Generators), Repairs, Long-Term Service Agreements, and Control & Modernization Upgrades relating to Power Electronics and associated systems such as Excitation and AVR.

Key Responsibilities

• Acquire expert knowledge of current commercial trends in the domain and leverage communication skills to influence internal and external stakeholders effectively.
• Possess comprehensive understanding of best practices, market competition, and differentiation factors.
• Make informed decisions to address complex challenges in projects, products, markets, sales campaigns, and customer relations by analyzing data and utilizing technical specialization.
• Provide mentorship to less experienced colleagues and potentially lead small projects with moderate risk and resource needs.
• Develop technically sound and commercially viable proposals for various service and upgrade solutions.
• Lead and monitor strategic service campaigns alongside Sales Managers to create opportunities and secure deals across sectors like Oil & Gas, Power Generation, Marine, Heavy Industry, and more.
• Review customer requirements and specifications, prepare deviations, and collaborate with manufacturing AEs to design and propose competitive solutions consistent with company standards.
• Negotiate with customers/consultants to resolve feasibility or cost-related concerns, recommending alternatives that offer tangible benefits.
• Highlight any critical missing specifications and suggest additional features that provide long-term value to end-users when appropriate.
• Support sales managers to identify and target prospective customers for maintenance, repair, and replacement services.
• Evaluate capabilities of sub-suppliers and workshops for motor and generator repair and overhaul activities.
• Help define repair strategies, power upgrades, and competitor equipment replacements.
• Ensure full compliance with internal procedures including technical risk analysis and proper handoff to execution teams after purchase orders are received.
• Demonstrate specialized knowledge across product lines, markets, and sales processes and can analyze information quality, pose relevant questions, and recommend novel solutions.
• Prioritize and manage multiple opportunities simultaneously while maintaining effective communication.
• Work closely with Centers of Excellence located in Massy, Berlin, Nancy, Rugby, and Peterborough to coordinate on spare parts and repair options.
• Be familiar and proficient with GE Power Conversion Solutions such as TIMSA, APM, and digital inspection tools.
• Understand maintenance procedures from minor to major overhauls of GEV PCS products.

Qualifications

• Bachelor’s degree in engineering from an accredited institution.
• At least 10 years of experience with high-voltage VFD systems and electrical rotating machinery, including peripheral systems like AVR, excitation, process control, and PLC automation.
• Experience in bid preparation and commercial cost modeling.
• Fluent English communication skills are mandatory.

Preferred Attributes

• Proficiency in additional languages such as Arabic and French is advantageous.
• Strong verbal and written communication capabilities.
• Excellent interpersonal and leadership qualities.
• Proven problem-solving and project leadership skills.
• Ability to plan, document, market, and implement technical programs effectively.

Additional Information

• Relocation assistance is available.
• This position offers remote work flexibility.