IT Coordinator

Job Overview and Key Responsibilities

The IT Coordinator will be responsible for organizing and managing the schedules of IT Engineers for various projects, including on-site, outsourced, and in-house assignments, as well as arranging backfills on a daily basis. This role involves coordinating intern schedules for deployment and working closely with both the Sales and IT Departments to address post-sales issues. The position requires strong communication skills and a customer service mindset to manage incoming calls and queries from corporate clients efficiently.

Additional duties include timely email correspondence, overseeing inventory control of service items, maintaining accurate billing records, and ensuring service forms are updated systematically. The candidate will also support any ad hoc tasks assigned by the Manager.

Requirements

• Possess a minimum Diploma in Business Administration or a related field, ideally with some IT knowledge.
• Capable of independent work within a fast-moving environment.
• Strong customer orientation with the ability to engage effectively with various stakeholders.
• Proficiency in Microsoft Word and Excel is essential.