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टी

Information Technology Operations Manager

TalentHero

Singapore · पूर्णवेळ

अर्ज करणारे पहिले व्हा

अनुभव
कोणतेही
पगार
रिक्त जागा
1
पोस्ट केले
४ तासांपूर्वी
कार्य मोड
कार्यालयात
पात्रता
Singaporeans and Permanent Residents only; no visa sponsorship available.
सारांश
अर्ज करणे आवश्यक आहे

तुम्ही जिथे काम कराल

नोकरीचे वर्णन

About the Role

We are seeking an experienced Information Technology Operations Manager to join a fast-growing commercial organisation based in Singapore. This pivotal leadership position will oversee a diverse team responsible for service management, cloud and infrastructure, workplace technology, and venue operations. The role plays a critical part in maintaining operational stability, championing service excellence, and ensuring the reliability of essential technology platforms throughout the company.

Key Responsibilities

  • Lead IT Service Management processes, including oversight of SLAs and coordinating regular service review meetings to define and optimize IT service delivery within the organisation.
  • Provide technical leadership for Azure cloud infrastructure, supervise managed service providers (MSPs), implement resilient backup and disaster recovery strategies, and manage cloud expenditures to uphold platform stability and business continuity.
  • Manage physical venue technology including network functionality, Wi-Fi systems, and support for event-related technology, serving as the main IT liaison for Facilities concerning all venue technology systems.
  • Oversee workplace technology operations such as end-user computing, device provisioning, Intune administration, and onboarding IT setup, ensuring seamless daily support in collaboration with the helpdesk team.

Qualifications and Requirements

  • Demonstrated leadership in IT operations, infrastructure management, or service management domains.
  • Proven capability in managing vendors and MSP relationships effectively.
  • In-depth knowledge of cloud services, particularly Microsoft Azure, aptitude in ITSM frameworks, and experience implementing operational governance.
  • A customer-focused approach with a dedication to enhancing operational processes and boosting service quality.

Additional Information

This position is available exclusively to Singaporean citizens and Permanent Residents; no visa sponsorship will be provided.

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