Human Resources Benefits Coordinator

About the Role

We are looking for a seasoned HR Benefits Lead to take full ownership of our employee benefits programs, enhancing the overall business infrastructure to support a scalable and high-performing benefits team. This role demands an expert who will oversee benefits administration with a focus on regulatory compliance, employee satisfaction, and collaboration with both internal and external partners.

Main Responsibilities

• Administer comprehensive employee benefits across a diverse workforce spread over more than 30 states.
• Manage all facets of health and welfare benefits such as medical, dental, vision, life insurance, and optional voluntary benefits.
• Lead administration of the company’s 401(k) retirement plan, including compliance aspects like non-discrimination testing and auditing.
• Work in close partnership with payroll to assure precise benefit deductions, enrollments, and adjustments due to life events.
• Handle leave policies, including FMLA, ADA accommodations, short-term and long-term disability, and relevant state mandates.
• Maintain compliance with multiple jurisdictional regulations related to employee benefits.
• Develop robust relationships with brokers, advisors, and third-party administrators to negotiate better plan designs, manage costs, and enhance service quality.
• Analyze usage patterns, industry trends, and staff feedback to suggest improvements in benefit offerings.
• Create clear, accessible communications to help employees understand complex benefit plans and make informed decisions.
• Establish scalable processes, documentation, and controls to support future growth of the benefits team.
• Act as the chief point of contact for employee queries and escalated concerns about benefits.

Required Qualifications

• At least seven years of progressive experience in HR benefits with hands-on administration responsibility.
• Proven knowledge managing benefits for workforces spanning 30+ states.
• In-depth familiarity with medical, dental, vision, life insurance, and voluntary benefits.
• Strong expertise in 401(k) plan management, including legal compliance, testing, and vendor oversight.
• Experience administering leave programs such as FMLA, ADA accommodations, and disability plans.
• Comprehensive understanding of pertinent regulations including ERISA, COBRA, HIPAA, and ACA.
• Capability to collaborate with payroll to achieve benefit accuracy and regulatory adherence.
• Track record of building and maintaining strategic vendor relationships and improving cost efficiency.
• Excellent communication skills to translate complex information for staff and leadership.
• Strong analytical thinking, organization, and project management proficiency.

Preferred Attributes

• Experience stabilizing and improving benefit programs in underperforming environments.
• Ownership mindset, especially regarding 401(k) plan accuracy and regulatory compliance beyond routine processing.
• Skill in instituting sustainable process improvements in loosely managed program areas.
• Influence with insurance brokers and carriers to optimize pricing and service quality.
• Background in building internal benefits teams and mentoring junior staff.