Housekeeping Supervisor

About the Role

As a Housekeeping Supervisor at a leading international hotel in Munich, you will lead a committed team to ensure high standards of cleanliness and guest satisfaction throughout the property, including guest rooms, VIP areas, and common spaces. Your role blends operational coordination, quality inspections, team training, and close collaboration with various hotel departments to uphold an exceptional hospitality experience.

Responsibilities

• Supervise and uphold quality benchmarks for guest rooms, VIP zones, and public spaces within the hotel.
• Manage daily operations alongside housekeeping partners and service providers.
• Regularly inspect cleanliness, organization, and presentation standards.
• Document and follow through on maintenance work requests and manage lost-and-found items efficiently.
• Collaborate closely with Front Office, Engineering, and Management teams for seamless operations.
• Handle administrative duties within the Housekeeping Office to support department workflow.
• Train, onboard, and mentor newly recruited team members and apprentices.

Requirements

• Initial experience in housekeeping or formal hospitality training is essential.
• Strong attention to cleanliness and quality assurance.
• Proficiency in both German and English to thrive in an international hotel environment.
• Solid organizational capabilities combined with a proactive, problem-solving approach.
• A cooperative team spirit and enthusiasm for delivering outstanding guest experiences.

Employee Benefits and Workplace Culture

• Structured onboarding and staff accommodation support for a smooth start.
• An inclusive, diverse team environment fostering mutual learning and professional growth.
• Access to extensive internal and external training, personalized development plans, and diverse career advancement opportunities within affiliated hotels.
• Regular employee events and team-building activities to promote camaraderie.
• Holiday and Christmas bonuses, discounted parking, recognition awards, referral incentives, capital-forming benefits, and discounted hotel room rates across Marriott properties worldwide.
• Well-being initiatives including mental health programs, healthy meal options in the staff restaurant, and opportunities to participate in community and social responsibility projects.

Additional Information

Job Number: 26100287
Category: Housekeeping & Laundry
Location: Berliner Strasse 93, Munich, Bavaria, Germany, 80805
Schedule: Full Time
Position type: Non-Management

Equal Opportunity

The company embraces diversity and is committed to providing an inclusive work environment where all individuals are valued, including protected groups such as those with disabilities or veterans. This role offers the chance to be part of a renowned hospitality brand renowned for exceptional service standards and associate care.