- अनुभव
- कोणतेही
- पगार
- —
- रिक्त जागा
- 1
- पोस्ट केले
- ४ तासांपूर्वी
- कार्य मोड
- कार्यालयात
- सारांश
- अर्ज करणे आवश्यक आहे
तुम्ही जिथे काम कराल
नोकरीचे वर्णन
Role Overview
The Housekeeping Executive position involves ensuring the highest standards of cleanliness and guest service on designated floors and guestrooms during shifts. The role requires close coordination with the front desk team and supervision of the housekeeping staff to maintain excellent operational standards and guest satisfaction.
Key Responsibilities
- Maintain impeccable cleaning standards on assigned floors and guestrooms throughout each shift.
- Collaborate with the front desk to confirm accurate room status information at all times.
- Respect guest privacy, particularly when 'Do Not Disturb' signs are displayed.
- Oversee turndown service quality and execution.
- Exercise strict control over room keys to ensure security.
- Conduct frequent inspections of guest corridors and public areas to uphold cleanliness standards.
- Report maintenance concerns promptly to the Engineering department for resolution.
- Enforce lost and found protocols stringently.
- Maintain orderliness of floors, linen storage rooms, and pantries.
- Monitor the efficiency and productivity of assigned Room Attendants.
- Check grooming, hygiene, and appearance standards among team members consistently.
- Support training and professional growth of team members.
- Provide ongoing guidance and personalized coaching to staff when necessary.
- Identify and implement opportunities to elevate guest service based on guest feedback.
- Address and resolve guest complaints effectively and promptly.
- Complete required reports accurately and within stipulated timelines.
- Comply fully with the hotel’s policies, Hilton's code of business conduct, team member handbook, and security and emergency protocols.
- Perform additional duties assigned by management as needed.
- The management retains the right to modify this job description without prior notice.
Additional Information
The role demands adherence to high operational standards and policies within a hotel environment, with responsibility for both guest satisfaction and team performance.