Housekeeping Attendant

About the Role

We are looking for enthusiastic and guest-oriented Housekeeping Attendants who are committed to offering exceptional customer service and innovative solutions to ensure guest satisfaction. In this position, you will follow instructions from supervisors and adhere to hotel policies to maintain high standards of cleanliness and comfort.

Key Responsibilities

• Receive work assignments, keys, and supplies from supervisors, ensuring accurate logging of keys.
• Clean guest rooms and bathrooms, performing tasks such as making beds, washing sinks, bathtubs, toilets, tiles, mirrors, polishing metal fixtures, and dusting furniture.
• Ensure fire exits and stairways remain clear of any obstructions.
• Immediately report any required maintenance issues.
• Collect litter from corridors and pathways to maintain cleanliness.
• Vacuum carpets and upholstered furniture; empty ashtrays and wastebaskets.
• Replenish bathroom and room supplies as necessary.
• Arrange guest toiletries neatly on vanity tops and perform spot cleaning of carpets when needed.
• Maintain the cleanliness and order of guest corridors, service pantries, and service areas at all times.
• Remove room service trays and trolleys from guestrooms and corridors.
• Coordinate with valet service to collect guest clothing for laundry, dry cleaning, or pressing services.

Qualifications and Skills

Ideal candidates will preferably have completed vocational training in hotel housekeeping. Proficiency in English is advantageous.

Personal Attributes and Competencies

The successful applicant will demonstrate friendliness, dedication, cultural sensitivity, and a strong willingness to go the extra mile when required. You should be comfortable working in a fast-paced environment under pressure and enjoy collaborating with a multicultural team and diverse guests. Additional key competencies include:

• Strong grasp of job responsibilities
• Accountability and reliability
• Ability to respect and understand cultural differences
• Customer-centric mindset
• Flexibility and adaptability
• Teamwork and cooperation