Head of Creative

About the Role

Join Deliveroo’s Brand & Experience team in London and help shape how people shop and eat by creating meaningful connections between Deliveroo and its customers, riders, and partners worldwide. This hybrid role involves working from the London HQ three days a week, setting the creative vision to elevate Deliveroo's global brand through innovative campaigns and compelling experiences across multiple channels.

Key Responsibilities

• Define and steer the global creative strategy in partnership with Marketing, Product, and various cross-functional teams to deliver impactful brand campaigns and product launches.
• Lead, mentor, and grow a talented team of nine creatives including art directors, digital content creators, and copywriters, fostering an inclusive and collaborative environment.
• Ensure creative excellence across all touchpoints by managing projects from concept to execution with global and local teams.
• Drive creative innovation through integration of AI tools and automation technologies such as Figma Make, Figma AI, and Weave to improve team efficiency and output quality.
• Work closely with Project Management to prioritize initiatives, optimize resource allocation, and stay ahead of creative, cultural, and technological trends.

Essential Qualifications

• Proven creative leadership with extensive experience managing multidisciplinary creative teams in agency and in-house settings.
• Strong background in brand strategy, creative direction, and digital content creation backed by a portfolio showcasing measurable business outcomes.
• Expertise in end-to-end creative processes and practical implementation of AI-driven creative workflows.
• Exceptional communication and stakeholder management skills to influence senior leaders and navigate complex, fast-paced environments.
• Excellent organizational abilities combined with a keen creative sense balancing visionary thinking and attention to detail.

Preferred Skills

• Experience working within technology companies and high-growth in-house creative teams.
• Advanced knowledge and use of Figma and its AI functionalities including Figma Make, Figma AI, and Weave.

Why Work With Us?

• Make a direct and visible impact improving experiences for our customers, partners, and riders daily.
• Learn and grow rapidly in a fast-paced, entrepreneurial environment with significant responsibility and autonomy.
• Advance your career with opportunities for skill development as the business evolves.
• Join an inclusive, collaborative workplace culture that supports varied working styles.

Diversity, Equity & Inclusion

Deliveroo values a diverse workforce that reflects the global community it serves. We are dedicated to creating an equitable environment where everyone feels valued and empowered to bring their whole selves to work. Candidates from all backgrounds, regardless of age, gender, ethnicity, disability, or belief, are encouraged to apply. Support and reasonable adjustments are available during the recruitment process to ensure accessibility and fairness.

Recruitment Process

The typical hiring procedure includes 3-4 interview stages to fairly assess your skills and fit for the role.