Front Office Executive

Role Overview

This full-time position based in Doha, Qatar requires an individual to manage front office activities including greeting clients, handling phone enquiries, and performing administrative duties. The role involves coordinating vehicle reservations, managing documentation, and assisting customers with rental processes to ensure seamless service delivery.

Key Responsibilities

• Welcoming and assisting customers as they visit the office.
• Managing all front desk operations effectively, including telephone management and administration.
• Handling incoming calls and responding politely to inquiries.
• Coordinating vehicle bookings and processing related paperwork.
• Maintaining accurate client records and collaborating with various departments to facilitate smooth workflows.

Qualifications and Skills

• Demonstrated expertise in customer service and front office management, including dealing with walk-in clients.
• Effective verbal and interpersonal communication skills for engaging diverse customers and team members.
• Competency in handling phone systems and managing front desk tasks.
• Proficient computer skills with experience using booking or customer relationship management (CRM) software.
• Previous work experience in automotive, hospitality, or service sectors is favorable.
• Ability to work on-site with flexibility in terms of shifts and working hours.
• Fluent in English; additional language skills such as Arabic are an asset.