Customer Support Executive

About the Role

We are currently seeking a Customer Support Executive to join our team for a reputed payment bank application. The essential responsibility involves addressing customer inquiries, complaints, and requests via phone calls. This position does not involve sales or meeting sales targets.

Key Responsibilities

• Respond to customer calls and provide relevant information regarding their queries, complaints, and requests.
• Ensure accurate and polite communication primarily in the Gujarati language while using basic Hindi and English.

Job Requirements

• Minimum qualification: High School completion.
• Proficiency in spoken Gujarati is mandatory, with basic knowledge of Hindi and English.
• Age between 18 to 40 years.
• Willingness to work 9-hour shifts scheduled between 7 AM and 9 PM.

Additional Information

• Full paid training will be provided for 15 days.
• Location: Hyderabad, Begumpet.
• Spot joining is available due to urgent requirement.
• This role is strictly non-sales oriented.
• Company Address: TATWA TECHNOLOGIES LIMITED, Stesalit Tower, 8th Floor, Near Webel Bhaban, Salt Lake Sector 5, Kolkata-700091.
• Contact Person: Arijit Panday - 9239805176.