Customer Service Associate
Nxspire Solution Private Limited
Mumbai, Maharashtra, India · पूर्णवेळ
अर्ज करणारे पहिले व्हा
- अनुभव
- कोणतेही
- पगार
- INR 18,000 – INR 42,000 / month
- रिक्त जागा
- 1
- पोस्ट केले
- 10 तास पूर्वी
- कार्य मोड
- कार्यालयात
- सारांश
- अर्ज करणे आवश्यक आहे
तुम्ही जिथे काम कराल
नोकरीचे वर्णन
Overview
We are seeking candidates for the position of Customer Service Associate tasked with handling international customer support through voice calls for US clients. Immediate joining is required for this role based in Airoli, Thane, Vashi areas of Mumbai.
Key Responsibilities
Addressing and resolving consumer complaints, concerns, and issues effectively via live phone interactions.
Work Schedule and Location
- Shift timings from 6 PM to 6 AM
- Two rotational weekly days off
- Work location: Airoli, Thane, Vashi (Mumbai)
Compensation Details
- Level 1 salary range: ₹18,000 to ₹25,000 monthly plus performance-based incentives and variables
- Level 2 salary range: ₹18,000 to ₹40,000 monthly plus performance-based incentives and variables
Benefits and Perks
- One-way home drop facility
- Centralized pick-up for employees
- Performance bonuses
- Sales incentives
- Travel allowance
- Provident Fund (PF) and Employee State Insurance Corporation (ESIC) benefits
- Quarterly bonus scheme
Additional Information
Applicants are requested to submit their updated CVs containing comprehensive personal information for consideration. Immediate joining candidates are preferred.