Credit Supervisor

About the Company

Join a prestigious hotel brand within the Accor network, which encompasses more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. The company values your contributions and offers significant opportunities for personal growth and career progression. Every interaction, smile, and action contributes to creating a memorable experience for customers, colleagues, and the planet. Together, the team embodies the mission of responsible hospitality. Become a Heartist® and let your passion guide you in a fast-paced world.

Role Overview and Responsibilities

• Manage all credit and accounts receivable operations for the hotel.
• Evaluate and approve credit applications in accordance with company guidelines.
• Perform credit checks on corporate, government, and travel agency accounts.
• Initiate follow-ups on outstanding payments and ensure timely collection.
• Analyze aging reports and implement efficient collection methods.
• Ensure accurate invoicing for groups, events, long-term guests, and corporate clients.
• Verify all supporting documents and address any billing discrepancies by collaborating with relevant departments.
• Maintain precise and compliant credit records and documentation.
• Prepare credit reports, reconciliations, and month-end financial summaries.
• Provide necessary documentation to support internal and external audit processes.
• Collaborate closely with Front Office, Sales, Events, and Finance teams.
• Communicate effectively with clients about billing inquiries, payments, and credit terms.
• Foster and sustain positive relationships with clients and business partners.

Candidate Requirements

• Previous experience in hotel credit management, accounts receivable, or finance, preferably within the hospitality sector.
• Deep knowledge of credit procedures, billing, and collections.
• Exceptional accuracy, integrity, and meticulous attention to detail.
• Strong communication and negotiation capabilities.
• Ability to work autonomously and meet deadlines effectively.
• Proficient in Property Management Systems (PMS), accounting software, and Microsoft Excel.

Additional Information

Company Commitment to Diversity & Inclusion: The company embraces inclusivity and is dedicated to attracting, recruiting, and promoting talent from diverse backgrounds.

Why Work with Accor? As a global leader, the company respects individuality, offering the chance to find roles and brands that match your personality. It supports continuous growth and learning, ensuring work has purpose and encourages you to explore limitless opportunities within Accor. Joining Accor allows you to shape your career journey while contributing to the future of hospitality.

Encouragement to pursue your passion, care for the planet, and challenge conventional approaches is integral to the company culture.