Community Manager

About Allied Residential

Since 1987, Allied Residential has been dedicated to developing vibrant living communities throughout the Puget Sound region and beyond. The organization fosters growth, integrity, and teamwork among its employees, offering training, career advancement, and a supportive work culture that encourages purposeful leadership and lasting contributions.

Position Overview

The Community Manager will oversee the comprehensive management and daily operations of a residential community, focusing on maximizing occupancy, enhancing resident satisfaction, ensuring financial health, and leading the on-site team. This role involves cultivating a positive atmosphere, maintaining operational excellence, and complying with relevant company policies and legal regulations.

Key Duties

• Manage daily operations to sustain a safe, clean, and welcoming environment for residents and visitors.
• Conduct apartment showings, clarify lease details, amenities, and community features, and complete leasing documentation accurately.
• Handle rent collection, deposits, and associated accounting following company standards.
• Respond promptly and professionally to resident issues to maintain high satisfaction levels.
• Regularly inspect apartments, shared facilities, and community areas to assess quality and identify maintenance needs.
• Lead, coach, and develop on-site staff aligning with company goals and performance expectations.
• Analyze financial and operational community reports, implementing strategies for revenue improvement and cost control.
• Monitor local market trends and competitors to suggest strategic modifications for enhanced performance.
• Ensure adherence to safety protocols, security measures, and company policies.
• Organize and participate in team meetings and training sessions.

Qualifications

• Six months to one year of experience in property management or related fields, or a comparable mix of education and expertise.
• Demonstrated leadership and team management capabilities, including motivating and holding staff accountable.
• Familiarity with Microsoft Office 365 and property management software, preferably Yardi.
• Strong written and verbal communication skills, adept at managing sensitive or complex situations.
• Effective problem-solving and decision-making abilities.
• Understanding of financial reporting, budgeting, and property operations.
• Capacity to thrive in a fast-moving environment and adjust to shifting priorities.
• Customer service focus with a dedication to resident satisfaction.

Compensation and Benefits

• Competitive salary commensurate with experience.
• 152 hours (equivalent to 19 days) of paid time off annually with carry-over allowance up to 120 hours and additional longevity PTO after 6 and 10 years.
• Nine paid holidays each year.
• Comprehensive health benefits including medical, dental, vision, life, and disability insurance starting the first of the month after 60 days of employment (Kaiser Permanente, Guardian, Mutual of Omaha).
• Access to Health Savings Account (HSA) and Flexible Spending Account (FSA) via Lively.
• Employee Assistance Program (EAP) available.
• 401(k) plan with employer matching contributions up to 25% of contributions capped at 4% of eligible pay.
• Opportunities for ongoing professional growth and advancement.

Equal Employment Opportunity Statement

Allied Residential is committed to providing equal job opportunities to all candidates and employees irrespective of race, color, religion, gender, nationality, age, veteran status, disability, sexual orientation, gender identity, or any other legally protected category.

Mission Statement

Creating Communities | Exceeding Expectations

If you are motivated to lead a progressive team, enhance resident experiences, and drive the success of a vibrant community, we encourage you to apply and contribute to a company where effective leadership is valued.