Community & Events Executive

About the Role

We are seeking enthusiastic and dedicated individuals to join our team as Community & Events Executives to expand community outreach initiatives and boost impact throughout Singapore. This position involves supporting community engagement, organizing roadshows, exhibitions, and public events to promote awareness of various programmes and services. The role entails meaningful interaction with the public to facilitate access to support resources and enhance community participation.

Key Responsibilities

• Participate actively in outreach events such as roadshows and exhibitions, engaging directly with the public through face-to-face discussions and activities.
• Provide information about programmes, services, and support initiatives, conducting introductory advisory sessions to assess and guide community members toward relevant resources.
• Assist with participant processes including registrations, referrals, and onboarding in alignment with project goals and KPIs.
• Contribute to event planning and execution, including setup, participant management, engagement facilitation, and teardown to ensure smooth operations and positive experiences.
• Collaborate with the Community Engagement Manager to coordinate community programmes, stakeholder activities, and partnership initiatives.
• Maintain accurate records for participants and outreach activities, ensuring timely data entry and reporting on performance metrics.
• Uphold compliance with organisational policies, quality standards, and confidentiality requirements, especially relating to data protection.

Qualifications and Skills

• Willingness to work a five-day week including weekends as event schedules demand, with flexible hours based on operational needs.
• Passion for community support and connecting individuals with meaningful opportunities.
• Excellent communication and interpersonal skills to engage effectively with diverse groups.
• Self-driven, proactive, and results-focused, capable of both independent work and teamwork.
• Resilience and adaptability to dynamic work environments.
• Experience in sectors like community outreach, event coordination, customer service, recruitment, sales, or partnerships is a plus.
• Strong ability to build relationships with stakeholders and the public.
• Proficient in Microsoft Office software for administrative tasks.

Additional Requirements

• Maintain professional standards in service delivery and adhere strictly to confidentiality and data protection (PDPA) policies.
• Complete all assigned duties as directed by the Line Supervisor.
• Ensure all documentation and reporting are precise and updated punctually.