Client Relationship Manager

Overview

We are seeking an experienced Client Relationship Manager to join Bothina Design in Riyadh, Saudi Arabia. This role targets the expansion of our client base by fostering strategic partnerships with individuals and firms interested in interior design and furnishing solutions. The successful candidate will drive business development initiatives and work to increase our market share while meeting sales objectives.

Key Responsibilities

• Identify and target potential clients including property owners, investors, real estate developers, and consulting offices interested in residential, commercial, and hospitality interior design and furnishing projects.
• Initiate contact through direct calls and introductory meetings to showcase the company’s services and value proposition.
• Engage actively in networking by attending construction, decor, furniture exhibitions, and real estate conferences to widen the investment opportunity network.
• Understand client requirements including budget and design preferences through professional consultation.
• Collaborate with design and pricing teams to prepare tailored proposals and quotations emphasizing company strengths and client expectations.
• Lead negotiations on commercial and financial terms to overcome objections and close deals successfully.
• Ensure smooth project handover to project management and design teams to deliver on client vision accurately.
• Maintain client satisfaction during initial engagement phases to promote loyalty, repeat business, and client referrals.
• Regularly update and manage databases related to potential clients and ongoing deals for effective tracking.

Qualifications and Skills

• 3 to 5 years of sales and business development experience in interior design, decor, furniture, or real estate development sectors.
• Strong communication and negotiation skills capable of establishing rapport with diverse stakeholders such as villa owners, project managers, and investors.
• Good understanding of interior design aesthetics combined with commercial acumen.
• Self-motivated with a high level of initiative and persistence to proactively pursue leads without waiting for referrals.
• Resilient problem-solving skills and agility in addressing objections and complex client needs.
• Bachelor’s degree in Business Administration, Marketing, Interior Design, or related discipline.
• Fluency in both Arabic and English, in spoken and written communication.