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About The Convention Centre Dublin

Located in Dublin's city centre, The Convention Centre Dublin (The CCD) is a premier conference venue which has hosted over 2,500 events and welcomed more than 2 million visitors since its inception in 2010. The venue has earned 67 industry awards and several international accreditations, supporting Ireland's reputation as a leading destination for conferences and events. Joining The CCD means working alongside experienced professionals and diverse partners dedicated to delivering outstanding event experiences.

The workplace culture at The CCD encourages personal growth, career development, and a balance between work and personal life, all within one of Dublin’s most recognizable buildings, offering support and flexibility.

Role Overview

The primary goal is to support The CCD by managing business information systems governance and driving project execution. The successful candidate will take ownership of critical business information systems.

Key Duties

Manage data and administration for essential Business Information System software, including applications such as Momentus, Microsoft Power Platform, and AI tools.
Create new business reports and supervise current reporting structures.
Lead the deployment and support of AI applications across the organization.
Provide troubleshooting assistance for company-wide business information and intelligence systems.
Participate actively in implementing updates and modifications to business information systems.
Conduct proactive testing and quality assurance on internal business applications; identify and resolve problems or escalate them to developers as necessary.
Support change management processes and offer technical assistance to colleagues using various applications.
Deliver comprehensive systems orientation to new employees and conduct refresher training or introduce new tools when required.
Maintain a high standard of customer service throughout all interactions.
Contribute to additional projects as directed by the Head of Cybersecurity and ICT.

Qualifications and Experience

Proven experience working with SQL database applications and Microsoft Power Platform.
Skillful in using Power BI and Power Automate tools specifically.
2 to 3 years of relevant professional experience.
Advanced knowledge and hands-on experience with AI tools and their practical applications.
Experience with Copilot Studio is considered favorable.
Strong communication skills, both written and verbal.
Proficient in Microsoft Office suite.
Highly self-driven and motivated.
Demonstrates excellent teamwork abilities.
Strong organizational capabilities.

Employee Benefits

Competitive salary package.
Flexible working arrangements in a central city location.
Corporate pension scheme including employer contributions.
Comprehensive medical insurance coverage.
23 days of annual leave, increasing to 27 days with tenure.
Access to an on-site restaurant facility.
Participation in the Bike to Work initiative with employer support.
Paid maternity leave for 26 weeks and paternity leave for 2 weeks.
Workplace wellbeing programs promoting health and balance.
Opportunities for training and career development.
Employee Assistance Program for personal and professional support.

Business Information Systems Analyst

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