Barista

About The Ice Bath Club

At The Ice Bath Club, we believe recovery is an essential daily habit that enhances health, happiness, and resilience. Our goal is to make the science behind recovery approachable, social, and accessible through services like cold plunges, saunas, and vibrant community energy. Every visit is designed to boost strength, clarity, and balance, empowering members to excel in their everyday lives.

The Role: Barista

More than crafting excellent coffee, the Barista plays a crucial role in supporting each member's recovery journey. This position involves serving drinks and recovery-focused beverages attentively, while fostering a warm, welcoming atmosphere that forms the emotional core of the club experience. You will be the friendly presence guests encounter before their cold plunge and the comforting face they return to afterward, making their ritual feel personal and inviting.

Key Responsibilities

• Skillfully prepare and serve specialty coffee, tea, tonics, and functional recovery drinks with care and accuracy.
• Educate members on the purpose and ingredients of the recovery menu items.
• Create a calming and supportive environment to enhance guests’ physical and emotional well-being.
• Greet guests warmly, maintaining confident hospitality especially during early mornings and post-recovery sessions.
• Remember members' names and preferences to build meaningful interactions.
• Maintain composure and friendliness in a fast-moving and sensory-rich setting.
• Ensure the café and front-of-house remain clean, well-stocked, and organized at all times.
• Follow food preparation, hygiene, and allergen protocols meticulously.
• Manage ambiance elements such as music, lighting, and scent to uphold a premium wellness atmosphere.
• Work collaboratively with Ice Bath Trainers and front-of-house teammates to ensure smooth club operations.
• Assist with booking inquiries, point-of-sale transactions, and member questions as needed.
• Provide constructive feedback to management on member preferences, inventory, and process enhancements.

Candidate Requirements

• Minimum three years experience working as a barista, in hospitality, or as a café generalist.
• Possess a calm, friendly demeanor with heightened emotional intelligence to read and respond to the room.
• Strong organizational skills with keen attention to detail, time management, and cleanliness standards.
• Passion for wellness and recovery, with a commitment to creating positive daily experiences.
• Availability to work mornings, evenings, and weekends within a team-focused environment.
• Bonus qualifications include experience in wellness cafés, juice or tonic bars, knowledge of functional supplements, interest in cold immersion and breathwork, and certifications like First Aid or Food Hygiene.
• Excellent communication skills and a genuine enjoyment of engaging with people.

What We Offer

• Free access to daily recovery modalities including cold and hot therapies.
• Comprehensive training on recovery science and customer service design.
• Opportunities for career development into wellness coaching or club operations roles.
• A meaningful and supportive role that helps people improve their well-being every day.