Banking Assistant, Fixed Term, Bayfair

About the role

Join a customer-focused banking team in Bayfair and build a career in financial services. This fixed-term role runs until April 2027 and offers a clear pathway into future opportunities such as home lending, leadership, or technology. The position is suited to someone who enjoys helping people, works carefully, and wants to grow within a modern bank that values development and internal movement.

What you'll do

You will support customers with everyday banking transactions and service requests while helping maintain a secure and compliant environment. The role involves accurate processing, strong customer service, and spotting ways to improve efficiency and the overall customer experience.

• Assist customers in person with their banking needs in a friendly and professional way.
• Process deposits, withdrawals, payments, and other standard banking transactions.
• Handle account queries and provide guidance on digital banking services.
• Keep records accurate and follow bank procedures, security standards, and compliance requirements.
• Look for opportunities to improve service quality and operational efficiency.

What we're looking for

The ideal candidate is a dependable team player with strong attention to detail and a genuine interest in customer service. You do not need to meet every requirement to be considered, as the bank will support learning and skill development.

• Comfortable delivering face-to-face customer service.
• Strong numerical, administrative, and technical ability.
• Careful, accurate, and organised approach to work.
• Ability to support customers with banking transactions and digital tools.
• Willingness to follow policies, procedures, and security expectations.
• Someone who aligns with the organisation’s purpose and values.

Hours and contract

This is a fixed-term full-time position. Working hours are Tuesday to Saturday, 8:30am to 5:00pm, for a total of 40 hours per week. The contract continues until April 2027.

Benefits

• Supportive and people-first team culture.
• Wellbeing days.
• Subsidised banking and insurance.
• Learning and development opportunities.
• Strong internal growth and career mobility.

Additional information

Applications close on Friday 17 July 2026. The employer may review applications during the advertising period and close the vacancy early. A position description is available for more detail.

Why this role matters

This opportunity is a practical entry point into financial services with an organisation that emphasises growth, inclusion, and meaningful work. It is designed for someone who wants to contribute to a trusted banking experience while developing long-term career options.