Assistant Case Manager - eDiscovery Services

Job Overview

We are looking for an Assistant Case Manager to lead and grow the eDiscovery Services initiative within RBC's Enterprise Legal Services team. This position entails managing comprehensive eDiscovery workflows including data preservation, collection, processing, and exporting to support litigation, regulatory, compliance, and investigative activities. The role also involves matter administration, technical support, communication with stakeholders, and departmental coordination.

Key Responsibilities

• Oversee multiple eDiscovery projects end-to-end, from intake to case closure, ensuring cost efficiency and risk management.
• Collaborate with the eDiscovery Services team to monitor incoming requests, generate departmental reports, and maintain proper case lifecycle management.
• Cultivate and maintain strong working relationships with legal, investigation, compliance, and other stakeholders to support their eDiscovery needs.
• Perform collection, processing, and export operations using designated eDiscovery platforms.
• Offer technical advice and training on eDiscovery procedures and systems, including troubleshooting support.
• Support additional departmental tasks such as periodic reporting and coordinating case archiving communications.

Qualifications

• Bachelor's degree or relevant professional designation (such as Paralegal or Law Clerk).
• Experience in project management and providing support to stakeholders.
• Familiarity with database systems.
• Ability to work collaboratively with a focus on attention to detail, client service, and meeting deadlines under pressure.
• Skill in adjusting priorities dynamically as situations evolve.
• Strong communication and stakeholder relationship management capabilities.
• Preferred: 1–2 years experience in eDiscovery, legal operations, or case management.
• Preferable knowledge of eDiscovery processes, technology, and RBC internal systems.
• Additional credentials in related fields are an advantage.

What We Offer

• Access to a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive pay, commissions, and stock options when applicable.
• Leadership support through mentoring and developmental opportunities.
• Chance to make meaningful contributions and lasting impact within the organization.
• Be part of a dynamic, collaborative, and high-performing team.
• Participation in a world-class financial services training program.
• Flexible options to maintain work-life balance.
• Engagement with challenging and rewarding work.

Additional Information

Work Location: Royal Bank Plaza, 200 Bay St, Toronto, Ontario, Canada

Work Hours: 37.5 hours per week

Employment Type: Full-time, regular salaried position

Application Deadline: Applications accepted until 11:59 PM on July 28, 2026

Our Values: RBC emphasizes a workplace founded on the principles of Client First, Integrity, Collaboration, Respect, and Excellence. We are committed to fostering diversity, inclusion, and professional growth to empower employees, drive innovation, and serve our clients and communities effectively.