Administrative Assistant - TH-2

Overview

This position is offered by a partner company based in Canada, providing crucial administrative assistance to a pension administration team. The role ensures efficient daily functioning and supports high-quality service delivery through managing various administrative and coordination tasks.

Key Responsibilities

• Offer routine administrative support to the pension administration team to help meet operational objectives efficiently.
• Assist with training and knowledge transfer concerning client processes and internal protocols.
• Engage in learning and adopting new workflows and operational procedures.
• Handle incoming and outgoing correspondence, including mail, email, and faxes.
• Address team inquiries and administrative requests promptly and professionally.
• Maintain compliance by supporting audit, quality control, and peer review activities.
• Prioritize and organize daily tasks according to team goals and client deadlines.
• Participate actively in team and departmental meetings.
• Support client invoicing and coordinate with external service providers as needed.
• Assist in annual and specific projects such as statements, tax documents, audits, and other operational initiatives.

Qualifications and Skills

• Demonstrated administrative experience with strong organizational and time management capabilities.
• Capacity to juggle multiple priorities and adhere to strict deadlines while maintaining accuracy.
• Proficiency with Microsoft Office applications including Word, Excel, PDF management, Outlook, and Teams.
• Experience with digital collaboration platforms such as Google Workspace and Workday is advantageous.
• Exceptional attention to detail to detect errors and maintain precise records.
• Strong communication abilities facilitating effective responses to internal requests.
• Collaborative team player willing to support colleagues.
• Self-motivated with the ability to operate independently when necessary.
• Experience in pension administration, financial services, or related administrative environments is a plus.

Benefits

• Competitive annual salary ranging from CAD 39900 to 42000.
• Flexible working options including potential remote work depending on business needs.
• Opportunities for career growth and professional enhancement.
• Supportive and collaborative team culture.
• Exposure to a variety of administrative functions and client-centric processes.
• Chance to contribute to valuable services that bolster health, wellness, and financial security.

Additional Information

This opportunity is ideal for individuals who excel at multitasking, process improvement, and supporting teams in a structured environment. Through a partner company, candidates are matched by an AI-driven evaluation process that ensures impartial and efficient application review. Final hiring decisions are conducted by the partner company's internal team. Applicants' personal data will be processed in accordance with privacy regulations, including GDPR, with rights for access and correction. AI tools may be applied during recruitment for preliminary analysis, but human judgment remains central to decision-making.