Administrative Assistant, Central Zone

About the Role

Starbucks strives to be a unique company that not only celebrates coffee heritage but fosters strong connections and develops exceptional leaders who serve others. The Administrative Assistant for the Central Zone plays a vital role by providing comprehensive, confidential, and complex support to multiple executives, handling sensitive information with discretion and judgment within broad guidelines. This position operates effectively with limited supervision and exemplifies Starbucks' principles.

Key Responsibilities

• Deliver administrative assistance to several executives, managing their calendars proactively to maximize efficiency and align with shifting business priorities.
• Perform typical office duties such as screening calls, crafting correspondence including emails, organizing mail, and directing it appropriately.
• Act as the department’s liaison by responding to inquiries, coordinating with team members, and welcoming visitors.
• Organize and facilitate team meetings, cross-functional gatherings, conferences, and departmental events.
• Take charge of complex administrative projects, including budget tracking, research, database updates, report generation, and material management.
• Leverage advanced technical skills to create polished charts, graphs, and presentations, ensuring accuracy and confidentiality.
• Collaborate with facilities management to coordinate workspace maintenance and relocations.
• Support hiring managers with onboarding and integration of new personnel.
• Schedule team meetings and manage audiovisual arrangements, occasionally documenting meeting notes.
• Initiate and oversee special projects to improve processes, ensuring timely and budget-compliant outcomes, potentially directing others.
• Plan and arrange domestic and international travel for executives with attention to policy compliance and logistical details.
• Engage with executive teams to maintain aligned priorities and open communication, sometimes attending meetings.
• Provide leadership within the administrative team.
• Advise departments on product use and policy adherence, offering training as needed.
• Promote Starbucks coffee education as part of the company’s core mission.
• Maintain consistent attendance and punctuality.

Desired Attributes

• Flexibility and adaptability to respond effectively to change.
• Strong collaboration skills, confidence, professionalism, and trust-building in team settings.
• Clear and concise verbal and written communication abilities.
• A proactive customer service orientation focused on quality interaction with stakeholders.
• Exceptional organizational skills and integrity while managing sensitive information with attention to detail.
• Proficiency with Microsoft Office 365 and virtual collaboration tools.
• Capacity to juggle multiple priorities, meet deadlines, and honor commitments in a dynamic environment.

Benefits and Perks

• Comprehensive medical, dental, vision, life insurance, short- and long-term disability, paid parental leave, and family expansion reimbursements.
• Paid vacation from the date of hire, sick leave accrual, eight paid holidays, and two personal days annually.
• Participation in a 401(k) plan with employer matching, discounted stock purchase programs, equity sharing, emergency savings incentives, and financial wellness tools.
• Access to 100% tuition coverage for a first bachelor’s degree through Arizona State University online, student loan management aid, and additional educational resources.
• Backup care services and Deferred Action for Childhood Arrivals reimbursement.
• Compliance with applicable local and state leave laws, with specific vacation accrual limits varying by state and role level.

Additional Information

Salary will be determined based on qualifications, experience, location, and internal factors, with typical hiring not at the top of the range. Starbucks is an equal opportunity employer dedicated to diversity and inclusion and provides reasonable accommodations for applicants with disabilities. Applicants with criminal histories will be fairly considered per laws. For assistance with accommodations, contact the provided support lines.