Trichell Mitchell

About

Results-driven sales and customer service professional with experience handling high-volume customer interactions, resolving issues efficiently, and supporting sales goals. Strong in communication, relationship-building, CRM tools, and remote work performance.

Experience

• Customer Service / Sales Representative
  Sutherland
  Aug 2022 – Jan 2026
• Customer Service / Sales Representative
  Mongols Builders Depot
  2021 – 2022

Education

• Bsc Business Administration
  University of the Commonwealth Caribbean
  Sep 2022 – Sep 2027
• High School Diploma
  The Queens School
  2016 – 2021

Skills

• Time Management
• Customer Support
• Data entry
• Sales Support
• CRM
• Client Relationship Management
• Documentation
• Order Processing
• Ticketing systems
• Conflict Resolution
• Remote Work
• Cross-team collaboration

🏆 Achievements & awards

• Consistently maintained high customer satisfaction ratings
• Recognized for strong communication and reliability
• Successfully handled high-volume workloads while meeting deadlines
• Built repeat customer trust through excellent service delivery

⚽ Extracurricular activities

• Track and field / President of the Youth Association in Community Church/ Excellent Member of the Netball Community Club

📚 Publications

• Miss Emancifest · 2023

🎯 Hobbies & interests

• Writing dub poems
• reading newsletters
• surfing the internet and singing