UX Designer

About PDQ

PDQ, headquartered in Salt Lake City, Utah, specializes in simplifying and securing device management with rapid efficiency. Serving IT teams, PDQ's solutions streamline complexity, elevate operational efficiency, and enhance control tailored to diverse IT settings. The company benefits from investments by prominent private equity firms, TA Associates and Berkshire Partners.

Core Values

• Transparency: Foster trust through open communication and consistent actions.
• Accountability: Own results and uphold commitments diligently.
• Collaboration: Embrace diverse viewpoints and effectively cooperate across departments.
• Continuous Growth: Pursue learning opportunities and innovation proactively.

Work Location

This position operates on a hybrid model, blending remote work with regular presence at the South Salt Lake City office.

Role Overview

Applicants must submit a portfolio demonstrating their UX/UI skills, including at least one detailed project case study. As a UX Designer on the Product Design team, you will work as an individual contributor, partnering with Product Managers and engineers to create seamless, refined experiences for PDQ's SaaS web products. The role covers the entire design lifecycle, from identifying user needs to delivering polished interfaces to empower global IT teams to work swiftly and confidently.

Role Importance

PDQ distinguishes itself through fast, intuitive products developed around authentic workflows. Your design contributions directly influence the daily experiences of thousands of IT professionals, driving product adoption and enhancing customer satisfaction.

Typical Responsibilities

• Collaborate with Product Managers to define and refine project specifications, ensuring alignment with user requirements and business objectives.
• Conduct user research and interviews to validate concepts, collect feedback, and inform design choices.
• Develop wireframes, interactive prototypes, and high-fidelity designs for web features, iterating with input from users and team members.
• Coordinate closely with engineering teams to clarify design implementations and ensure final products accurately reflect design goals.
• Keep abreast of UX/UI trends, tools, and best practices, continuously integrating innovative approaches into your work.
• Take part in agile routines including sprint planning, stand-ups, and retrospectives to synchronize design activities with development progress.

Essential Qualifications

• 2 to 4 years of experience designing customer-facing web SaaS products.
• Proven ability to work effectively with Product Managers and engineers throughout product development cycles.
• Capability to produce wireframes, prototypes, and detailed designs that clearly portray user flows and design intents.
• Strong proficiency with Figma for both design and prototyping purposes.
• A portfolio featuring at least one case study showcasing design and UX competencies is mandatory.

Preferred Extras

• Experience designing for IT, developer-centric, or enterprise SaaS platforms.
• Knowledge of device management, endpoint security, or related IT sectors.
• Understanding of accessibility standards (WCAG) and inclusive design principles.
• Exposure to design systems or reusable component libraries.

Personal Attributes

• Excellent problem-solving and analytical thinking abilities.
• Agility in evolving and dynamic work environments.
• Meticulous attention to detail and commitment to quality outcomes.
• Curiosity, initiative, and dedication to continuous learning.
• Strong interpersonal and communication skills.

Employee Benefits

• Reduced workweek with 4-day work schedule.
• Opportunities for equity participation in the company.
• Supportive management focused on professional growth.
• Full premium coverage for medical, dental, and vision insurance for employees and their dependents.
• Complete premium coverage for short-term and long-term disability, life insurance, and accidental death and dismemberment insurance.
• Employer matching of the first 6% of employee retirement contributions.
• Flexible paid time off policy respecting employee autonomy.
• Health Savings Account offerings and wellness incentive programs.
• Quarterly recognition awards celebrating company values nominated by team members.

Equal Opportunity Commitment

PDQ is an inclusive employer that does not discriminate based on gender, race, age, sexual orientation, religion, disability, or any other protected characteristic as defined by law. Applicants requiring accommodations due to medical conditions or disabilities during the hiring process may contact the HR department.

Visa and Work Authorization

Most full-time roles at PDQ are not eligible for employment visa sponsorships including H-1B visas, applicable to candidates requiring such sponsorships long-term.