Travel Consultant (IATA)

About the Company

We are an expanding travel management firm based in Nagpur, providing a comprehensive range of travel services such as domestic and international air ticketing, holiday packages, visa processing, hotel reservations, travel insurance, and corporate travel management.

Primary Responsibilities

• Manage bookings for both domestic and international flights.
• Operate reservation systems using IATA/GDS platforms like Amadeus, Galileo, Sabre, or relevant airline booking portals.
• Assist clients in planning journeys, preparing itineraries, offering fare estimates, and issuing tickets.
• Handle ticket-related tasks including reissuance, cancellations, refunds, and schedule amendments.
• Organize arrangements for hotels, visa support, travel insurance, and holiday packages.
• Serve client inquiries via telephone, email, and in-person visits.
• Develop and sustain strong ties with current clients while pursuing new business prospects.
• Maintain superior customer service throughout all trip stages.
• Keep precise records and documentation for all bookings.
• Meet established monthly sales goals and maintain high customer satisfaction.

Role Requirements

• Proven hands-on experience with IATA/GDS reservation systems.
• IATA or UFTAA certification is advantageous but not mandatory; candidates without certification must demonstrate substantial practical airline ticketing experience.
• Sound understanding of airline fare regulations, ticketing workflows, and necessary travel documents.
• Awareness of domestic and international travel prerequisites.
• Excellent communication and customer service capabilities.
• Competency in Microsoft Office tools such as Word, Excel, and Outlook.
• Ability to work autonomously while efficiently handling multiple bookings.
• Educational background preferably graduate level.
• Work experience ranging from 2 to 5 years in similar roles within travel agencies, tour operators, or airlines.
• Languages: English and Hindi mandatory; knowledge of Marathi is beneficial.
• Candidate should be based in or willing to relocate to Nagpur.
• Immediate availability to join is preferred.

Key Skills

• Experience in corporate travel management and similar travel roles.
• Understanding of visa processing and holiday package management.
• Sales-driven approach with ability to convert inquiries to confirmed bookings and achieve sales objectives.
• Strong negotiation and problem-solving abilities.
• Positive mindset with eagerness to learn.

Compensation and Benefits

• Attractive salary package ranging from 15000 to 25000 INR depending on experience.
• Performance-related incentives.
• Opportunities for career advancement.
• Supportive and friendly workplace atmosphere.

Additional Information

Join this dynamic team and develop a fulfilling career in the travel sector, catering clients across India and worldwide destinations.