Team Leader

Overview

As a vital member of the management team at Dollarama, the Team Leader supports the Store Manager and Assistant Store Manager in managing everyday operations of the retail store in Carlyle, Saskatchewan.

Key Responsibilities

• Lead and oversee store staff, offering direction and assistance.
• Manage merchandising efforts including shelving, stocking, and processing shipments.
• Ensure high standards of customer service are consistently met.
• Fulfill manager-on-duty responsibilities such as monitoring breaks, attendance, and timekeeping.
• Implement and uphold visual merchandising guidelines.
• Promptly handle and resolve customer complaints or concerns.
• Maintain store environment safety and cleanliness.
• Manage cash operations and participate in opening and closing procedures as required.
• Engage in inventory activities and support employee training.
• Follow through on designated tasks and assist with staff hiring and performance evaluations.

Qualifications and Requirements

• At least one year of experience in retail roles.
• Between one and two years in a supervisory capacity.
• Desire and ambition for career advancement within the organization.
• Flexible availability including day, evening, and weekend shifts.
• Strong abilities in leadership and communication.
• Capability to prioritize and multitask effectively in a busy retail setting.

Benefits and Perks

• A dynamic and varied workplace environment.
• Competitive pay and benefits package.
• Company-matched pension scheme.
• Customized training and onboarding programs.
• Prospects for growth and advancement within the company.
• Benefits apply to full-time staff, with full-time status attained after consistent work of 25 hours per week over sixteen consecutive weeks, allowing for a one-week flexibility below 25 hours.

Additional Information

This role is full-time and based onsite. The recruitment process incorporates artificial intelligence strictly as an assessment tool to assist decision-making; all hiring decisions are finalized by human recruiters.