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- 6 മണിക്കൂർ മുൻപ്
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Job description
About the Company
CapitaLand Group is a prominent real estate conglomerate in Asia, headquartered in Singapore. The group manages an extensive portfolio involving real estate investment management and development activities spread across 270 cities in 45 countries.
Job Overview
As a Housekeeping Supervisor, you will support the Manager or Assistant Manager in managing the daily housekeeping functions at our Serviced Residence. Your key role is to ensure that residents experience a homely environment through the upkeep of cleanliness standards in both private living spaces and common areas, as well as proper linen management. You will report directly to the Housekeeping Manager or Assistant Manager.
Key Responsibilities
- Assist in reviewing housekeeping standards and prepare operational reports for management.
- Encourage teamwork and uphold quality service standards within the team and collaborate with other departments.
- Supervise room attendants, linen attendants, and contractors during daily operations.
- Coordinate and conduct on-the-job training and orientation for new housekeeping staff.
- Inspect apartments and public areas to ensure high levels of maintenance and cleanliness, aiming for excellent resident satisfaction.
- Manage smooth check-in and check-out procedures for residents.
- Report damages and maintenance issues promptly to the Engineering Department.
- Respond promptly to residents' inquiries and meet special needs, especially for VIP guests.
- Plan and implement periodic cleaning schedules.
- Conduct monthly inventory checks for linens, uniforms, equipment, and supplies.
- Monitor daily to prevent misuse or damage to linens and equipment.
- Perform cleaning duties personally as necessary.
- Carry out additional related tasks as assigned.
Employee Benefits
- Flexible benefits including comprehensive medical coverage for employees and their families.
- Opportunities for professional training and growth.
- Discounted stay rates at Ascott serviced residences.
- Strong support for staff volunteer activities.
- Participation in wellness programs.
Equal Opportunity Statement
CapitaLand is committed to fair employment practices by hiring based on merit and alignment with corporate values. We promote an inclusive workplace that respects diversity across race, gender, age, religion, and nationality.
Only candidates shortlisted will be contacted for further process.