Supervisor

Role overview

Frasers Group is seeking an experienced Supervisor to join its Sports Direct retail team in Ballina, County Mayo. The business has grown strongly across Ireland, the UK and Europe, and this role sits within a fast-expanding retail environment. The position is full-time and site-based.

The company is looking for a commercially minded, energetic leader who can help drive store standards, support team performance, and keep customer service at a consistently high level. The salary stated for this role is €37,500 per year plus bonus, while an additional section later in the listing mentions €39,500 per year plus bonus.

What the role involves

As a Supervisor, you will lead a small team within one of the in-store departments and help create a strong working atmosphere. You will be expected to set the tone for excellent customer service, support colleagues through coaching and feedback, and help the department operate smoothly and efficiently.

The role also includes making sure store presentation and visual merchandising meet Sports Direct standards, as well as supporting sales and operational targets. You will work closely with the team to improve performance, follow best practice, and contribute to commercial success.

Leadership and team support

• Guide a small department team and act as a day-to-day role model.
• Coach colleagues to deliver a consistently strong customer experience.
• Build a positive and engaging workplace for team members.
• Give immediate feedback, recognise achievements, and encourage improvement.

Store standards and visual merchandising

• Help maintain excellent store presentation standards.
• Apply the brand’s visual merchandising guidelines carefully and consistently.
• Take pride in making sure the department reflects the Sports Direct brand well.

Sales and operations

• Support the team in meeting and exceeding sales goals.
• Help improve store performance through strong operational discipline.
• Encourage the team to work efficiently and follow proven best practices.
• Strengthen brand knowledge and commercial awareness across the department.

Development and culture

Frasers Group says it is committed to developing its people through onboarding and continuous learning opportunities. Support is available through the company’s learning and development function, including a Frasers induction and a range of courses designed to help colleagues progress personally and professionally.

Company values

Team members are expected to work in line with the Sports Direct values: act quickly and decisively, take ownership of responsibilities and outcomes, and stay relevant to people, partners, and the wider environment.

Compensation and rewards

The listing includes annual salary details and a bonus opportunity. The rewards package also includes monthly and quarterly commercial bonuses, pension support, insurance and retail discounts, holiday pay, uniform savings, and access to development and qualification-based learning.

Additional information

One salary figure in the listing states €37,500 per annum plus bonus, while the additional information section lists €39,500 per annum plus bonus.

The benefits mentioned include a company pension scheme, a 10% discount on health insurance policies, access to the Fearless1200 incentive scheme, a wide range of development courses with national qualifications, a 20% group-wide discount across Frasers Group brands, holiday pay, and a 40% discount on uniform.