Strategy & Operations Manager - Partnerships

Company Overview

n8n is a cutting-edge workflow orchestration platform designed for the AI age, enabling technical teams to automate processes with both coding flexibility and no-code speed. Supported by a passionate community and boasting over 500 integrations, n8n is redefining system connectivity and idea scaling. Founded in 2019, the company has expanded to over 260 employees across Europe and the US, with headquarters in Berlin. Achievements include 650,000 active developers, 190,000+ GitHub stars, and backing from top investors leading to a $5.2 billion valuation.

Role Overview

The Partnerships team at n8n is in its early, exciting growth phase. This position involves architecting and managing the partner ecosystem strategy and operations, covering a diverse range of partners including GSIs, affiliates, agencies, tech partners, and hyperscalers. The role offers significant scope to establish foundational processes rather than follow an inherited model.

Key Responsibilities

• Lead operational systems for n8n’s global partner network across reseller and referral channels.
• Create and sustain partner-attributed pipeline tracking within Salesforce, ensuring accurate classification of sourced, influenced, and co-sell deals.
• Develop comprehensive channel reporting frameworks tracking partner-generated MRR, activation, deal registrations, and tier performance.
• Collaborate with Channel Sales leadership on partner pipeline reviews and forecasting.
• Generate detailed reporting and insights to propel partner growth and optimize program effectiveness.
• Implement channel-specific territory and lead routing to prioritize and accurately attribute partner deals.
• Manage configuration and user adoption of partner tools like partner portal and Salesforce channel objects.
• Maintain thorough documentation and training on channel operations, partner program policies, and engagement protocols.
• Oversee partner tier qualifications, certifications, and activity thresholds, leveraging AI tools to enhance scalability.
• Partner with Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize go-to-market activities such as co-marketing and partner enablement launches.
• Act as a subject matter expert on channel operations throughout planning cycles including QBRs and program launches.
• Handle ad hoc requests, troubleshoot partner escalations, and provide operational support as needed.

Required Qualifications

• Minimum 5 years’ experience in Sales Operations or Channel/Partner Operations in a technology or high-growth SaaS environment.
• In-depth knowledge of channel programs including deal registration, partner tiering, referral fees, co-sell motions, and margin governance.
• Proficiency with Salesforce, including channel-specific objects and reporting, as well as familiarity with partner management tools such as PartnerStack and Crossbeam.
• Strong skills in data analysis and reporting using Google Sheets or Excel, and experience with BI tools to generate actionable insights.
• Exceptional attention to detail and commitment to high-quality execution.
• Experience leading change management for operational programs.
• Problem-solving orientation with the ability to identify operational issues and implement scalable solutions.

Preferred Qualifications

• Salesforce Administrator certification or progress towards obtaining it.
• Ability to write SQL queries for in-depth data analysis.

Company Culture and Benefits

• Competitive salary package aligned with market standards.
• Equity ownership to foster meaningful contribution and empowerment.
• Generous vacation policies including 30 days plus public holidays in Europe, and 20 vacation days, 8 sick days in the US.
• Comprehensive health benefits aligned with local norms in Europe and multiple low-cost medical plans including dental and vision in the US.
• Retirement plans: pension contributions in Europe and 401(k) with employer match in the US.
• Company-paid disability and life insurance coverage in the US.
• Annual professional development budget of €1,000 or equivalent for learning resources and coaching.
• Remote-first working environment with regular team gatherings; US-based sales roles may be hybrid.
• Support for open source projects with a monthly allowance and unlimited AI tool usage to enhance productivity.
• An inclusive and transparent workplace culture celebrating diversity and equity.

Additional Information

n8n is committed to equal opportunity employment and celebrates diversity regardless of race, religion, gender identity, sexual orientation, or disability. Visa sponsorship is available for Germany; other locations require valid work authorization. English is the company language. Applicants are encouraged to engage with the platform before applying and share their experience.