Strategic Account Manager

About TrendAI™

TrendAI™, a global leader in AI security and a specialized business unit of Trend Micro, empowers enterprises with comprehensive AI visibility and integrated security solutions. Our mission is to inspire trust, foster innovation, and mitigate risks in the AI landscape. Join us to contribute towards creating a safer and more reliable AI-driven future.

Role Overview

The Strategic Account Manager plays a crucial role managing and expanding high-value enterprise and global accounts. As a vital link between advanced technical solutions and business goals, you will develop strong strategic partnerships and drive substantial commercial growth.

Key Responsibilities

• Manage full commercial engagements for a dedicated portfolio of enterprise clients, focusing on retention, growth, and long-term contract renewals.
• Create and implement customized account strategies aligning TrendAI's cybersecurity solutions with each client’s risk management and business objectives.
• Lead high-level communications with senior executives including CISOs, CIOs, and board members.
• Work collaboratively with Sales Engineering, Product Teams, Customer Success, and Professional Services to ensure exceptional client experiences.
• Identify, qualify, and pursue upselling and cross-selling opportunities within the product suite, consistently achieving revenue goals.
• Represent TrendAI at industry events, executive sessions, and customer forums to enhance brand visibility and nurture key relationships.

Required Qualifications and Skills

• Over 5 years in enterprise B2B sales or account management, preferably in cybersecurity, SaaS, or enterprise software sectors.
• Documented success meeting or exceeding revenue quotas in complex solution selling environments.
• Excellent relationship-building capabilities with proven effectiveness engaging senior executives and technical stakeholders.
• Strong commercial insight with ability to translate cybersecurity technologies into clear business value outcomes.
• Familiarity with CRM systems and established sales methodologies like MEDDIC, Challenger, or SPIN.
• Exceptional oral and written communication, negotiation, and presentation skills.

Preferred Extras

• Experience marketing AI-driven or cloud-based security technologies such as SIEM, XDR, threat intelligence, or identity security platforms.
• Existing network of CISO contacts across critical industries such as finance, healthcare, or infrastructure.
• Knowledge of compliance standards including ISO 27001, NIST CSF, GDPR, and SOC 2.

Employee Benefits and Culture

TrendAI places great emphasis on employee wellness with offerings like Private Health Insurance, Employee Assistance Programs for mental health, gym membership reimbursements, paid parental leave, and more. Our commitment to diversity, equity, and inclusion fosters a workplace where diverse perspectives create stronger outcomes. Recognized as a Great Place to Work®, we prioritize a culture that promotes empowerment, growth, and innovation.

Recruitment Note

Though specific vacancies may not be immediately open, we welcome submissions from talented professionals interested in future opportunities with TrendAI.