Store Manager

About the Role

Telstra is looking for a Store Manager to lead the Port Lincoln retail location on a full-time, onsite basis. This position is designed for someone who enjoys guiding a team in a lively store environment and wants to strengthen their leadership capability while driving strong customer and business results.

The role sits within Telstra, an established Australian brand with international reach, focused on helping people stay connected through great service and a strong network experience.

Benefits

• Commission linked to store performance
• 30% discount on Telstra services
• Telstra mobile and SIM card
• Special offers and savings with 240 brands and partners
• 16 weeks of paid parental leave for both primary and secondary carers
• Access to extensive training and career development opportunities

Key Duties

• Welcome and onboard new team members
• Support, guide, and develop the store team so they achieve and outperform sales and KPI targets
• Assist with resolving escalated customer issues
• Step into the Store Manager role when required
• Implement in-store business initiatives that support financial and customer performance goals
• Build a positive, energetic team culture by leading from the front
• Plan store floor coverage and team rosters to match customer demand

What We’re Looking For

• Background in retail leadership or assistant store management
• Proven ability to motivate a retail team and deliver strong sales and KPI outcomes
• Confidence in influencing others and building rapport across diverse teams
• Strong problem-solving ability and experience handling customer concerns
• Clear communication skills and the ability to support teams through change

Additional Information

After applying, candidates will complete a video assessment through Hire Vue as the next stage of the process. Telstra promotes an inclusive workplace where people from all backgrounds, ethnicities, genders, and abilities are welcomed and respected. The company has a zero-tolerance approach to harassment and encourages applicants to share pronouns and any reasonable adjustments needed during recruitment. Flexible working conversations are welcomed.