Store Manager

Role overview

Smiggle is seeking an energetic and customer-focused Retail Store Manager for its Porirua location. The role is designed for someone who enjoys a lively retail environment, takes pride in delivering memorable service, and has experience leading teams in a fast-moving setting.

This position is a 40-hour-per-week role, scheduled from Tuesday to Saturday. The successful candidate will help drive sales, support team performance, and ensure the store reflects Smiggle’s fun, colourful brand identity.

What the role involves

You will be responsible for guiding your team to achieve sales targets, improve customer experiences, and maintain a high standard of visual presentation throughout the store. The job calls for a hands-on leader who can coach others, manage priorities, and keep operations running smoothly.

What makes you a strong fit

The ideal candidate brings retail management experience, a strong sales mindset, and the confidence to lead in a busy environment. You should enjoy working with both children and parents, and be able to bring enthusiasm, positivity, and creativity to every shift.

• Drive store sales by coaching and supporting the team to perform at a high level.
• Create an enjoyable, standout shopping experience for every customer.
• Keep visual merchandising standards consistent and appealing.
• Lead, train, and develop team members so they can meet KPIs.
• Stay organised while managing several tasks and priorities at once.
• Bring energy, optimism, and a playful attitude to the role.

Why Smiggle

Smiggle is known for bright, quirky, and fun products for school, leisure, and gifting. The brand has a global presence and a workplace culture that celebrates performance, creativity, and enthusiasm.

• 50% staff discount on products.
• Sales-based rewards and incentives.
• Annual Store Manager conferences.
• Competitive pay with monthly incentive opportunities.
• A workplace where strong performance is acknowledged and rewarded.
• Access to dedicated management training and development workshops.

About Smiggle

Smiggle designs colourful, playful, and fashion-forward stationery and everyday essentials that appeal to kids and parents alike. With stores across regions including the UK, Singapore, and New Zealand, the brand continues to expand and is looking for enthusiastic retail talent to grow with it.

Additional information

This role requires a positive, upbeat personality and a genuine passion for Smiggle’s products. The company values people who can combine leadership, sales focus, and creativity while keeping the work environment fun.