Senior Product Manager, Payments

Overview

This position serves a leading role in directing product strategy and implementation for extensive payment solutions utilized by merchants and shoppers globally. The role is based in Germany and offers a fully remote work arrangement.

The Senior Product Manager will oversee a pivotal segment within a payments ecosystem emphasizing reliability, trustworthiness, and smooth user experiences. Collaboration with engineering, design, support teams, and strategic partners is critical to turn complex challenges into effective product results.

This role demands a blend of strategic insight and practical execution, requiring ownership from initial discovery phases through successful delivery. Decisions made in this capacity will significantly impact revenue growth, conversion metrics, merchant contentment, and the overall caliber of payment services.

Key Responsibilities

• Steer product roadmap and tactics for a specific payments domain, defining priorities, objectives, success indicators, and tangible results.
• Enhance merchant and consumer user journeys in vital payment processes including onboarding, checkout, refunds, dispute handling, payouts, reporting, and system dependability.
• Detect and act on opportunities to reduce friction, boost product quality, lessen support burdens, and elevate user trust through ongoing refinements.
• Leverage data analytics, customer perspectives, support trends, and commercial signals to establish priorities and inform product choices.
• Partner with payment collaborators to refine integration, coordinate dependencies, implement upgrades, and address technical or operational obstacles.
• Engage intensively with engineering and design teams to navigate complex product challenges, balancing user requirements, technical limitations, and business goals.
• Maintain stakeholder consensus via transparent documentation, progress communication, risk oversight, and open decision processes.
• Develop and update product documentation including requirements, briefs, workflows, and technical discussions to support lifecycle execution.

Candidate Profile

• At least seven years in product management with a senior individual contributor role managing complex products or domains.
• Minimum four years within payments, fintech, or related financial technology sectors, ideally involving large-scale operational products.
• Demonstrated capability to lead cross-functional projects through effective communication, prioritization, and execution prowess.
• Strong product intuition and decisiveness in uncertain or incomplete information contexts.
• Experience with high-stakes, trust-dependent systems where dependability and user confidence are paramount.
• Ability to collaborate deeply with engineering and design counterparts, understanding technical challenges and balancing product tradeoffs thoughtfully.
• Analytical mindset backed by experience utilizing metrics, dashboards, experimentation, and data to steer decisions.
• Excellent communication skills suited for remote and asynchronous collaboration.
• Knowledge of open-source ecosystems, commerce platforms, or relevant technologies is advantageous.

Compensation and Benefits

• Competitive annual remuneration between $170,000 and $240,000 USD, adjusted and disbursed in alignment with local currency standards.
• Entirely remote role permitting work from any location globally.
• Simple and transparent base salary without complex incentive elements.
• Flexible vacation policy fostering work-life balance.
• Comprehensive benefits package that varies according to country.
• Engagement with large-scale payment products influencing global merchants and consumers.
• Internationally collaborative environment with dispersed teams embracing diverse cultures.
• Supportive culture emphasizing autonomy, inclusion, and professional development.

Additional Information

This opportunity is provided through a partnering company responsible for managing recruitment applications and steps thereafter. An AI-assisted selection process ensures objective and efficient evaluation against role criteria, with final hiring decisions made by the employer's internal team.

Applicants should note that personal data will be processed in accordance with data protection laws including GDPR. Artificial intelligence tools may assist in application review but recruitment judgments remain fully human-led.