Senior Host - Casual

About The Convention Centre Dublin

The Convention Centre Dublin (The CCD) is a leading conference venue in Ireland, based in the centre of Dublin. Since it opened in 2010, the venue has delivered more than 2,400 events and received over 67 industry awards, along with a number of globally recognised accreditations. The team contributes to showcasing Ireland as a top international destination for conferences and events.

Joining The CCD means becoming part of a workplace where your contribution matters. You will work alongside experienced colleagues, varied clients and trusted partners who are committed to creating excellent event experiences. The organisation also offers room to build skills, progress professionally, and maintain a healthy work-life balance in a supportive and flexible environment within one of Dublin’s most iconic buildings.

Role overview

The CCD is looking for a Senior Host on a casual, part-time basis to support the delivery of exceptional service to visitors and clients. Shift timings will be arranged according to business needs.

Key objective

This role exists to give stronger support to Event Managers and provide high-quality customer service by acting as the link between the client, Event Managers and CCD Hosts during events.

Key responsibilities

• Work closely with the Host Manager and Event Manager, and serve as the main point of contact between the Event Manager, client and CCD hosts.
• Support the client, Host Manager and Event Manager with any task required while on site.
• Take the lead in preparing the host team for breakouts and for managing crowd movement throughout the building.
• Coordinate host breaks and lunch periods.
• Record any shift timing issues and pass them on to the Event Manager and include them on the host briefing sheet.
• Address small operational issues such as room temperature, extra catering requests and cleaning concerns by contacting the relevant teams.
• Help CCD Hosts with questions about duties, radios, uniforms or other on-the-job matters.
• Communicate professionally with clients and maintain strict discretion at all times.
• Oversee guest movement and help clients and delegates with enquiries.
• Support recruitment activities for new hosts, including selection, training and buddy shifts.
• Follow all health and safety procedures while on duty.
• Stay composed and decisive during events, and delegate tasks effectively to junior hosts.
• Understand evacuation responsibilities for each shift and ensure all hosts are clear on their own duties.
• Carry out any other work assigned by the Host Manager, Event Manager or client.

Key result areas

• Punctuality
• Customer care
• Teamwork

Person specification

The ideal candidate will be warm, confident and professional, with a reliable and proactive approach to problem-solving. They should be inclusive, engaging and able to lead collaboratively while coordinating people effectively. The role also calls for someone who stays calm under pressure and works well in partnership with others.

Competencies

• Clear communication
• Leadership
• Accuracy with timekeeping
• Customer orientation
• Team collaboration
• Initiative
• Strong interpersonal ability
• Organisational capability

Application instructions

Interested candidates should send a CV and a cover letter responding to the listed questions by close of business on 22 July 2026.

Working arrangement

This is a casual part-time position, and hours will be scheduled based on business requirements.