Senior DevOps Engineer

Company Overview

PaperCut Software is an innovative Australian company headquartered in Melbourne, committed to delivering eco-friendly print management solutions. As a certified B-Corp, PaperCut serves over 100,000 businesses and 140 million users globally, with operations spanning 195 countries. While evolving into cloud and SaaS services beyond print, they maintain a founder-led culture focused on sustainability and impact.

Role Summary

They seek a Senior DevOps Engineer to join their Camberwell office, playing a pivotal technical role in shaping infrastructure and processes that support reliable, scalable products. This position is an individual contributor role featuring technical leadership without direct people management, focusing on mentoring and raising engineering standards.

Key Responsibilities

• Develop and uphold development tools, infrastructure, and secure environments to ensure customer satisfaction with reliable software operations.
• Oversee system reliability, performance, and scalability by owning production monitoring and observability frameworks to uphold code quality and thoughtful engineering practices.
• Drive automation efforts by improving workflows, reducing technical debt, and streamlining development and release cycles.
• Collaborate cross-functionally within the Product Development team by reviewing code, sharing knowledge, and ensuring consistent design and performance standards.

Candidate Profile

• Proven senior-level experience with at least one leading cloud platform such as GCP, AWS, or Azure, demonstrating a history of delivering scalable engineering solutions.
• Influential leadership through expertise and mentorship, capable of fostering quality and innovation without formal managerial responsibility.
• Strong problem-solving aptitude with a calm, methodical approach during incidents, focusing on root cause analysis and durable technical solutions.
• Collaborative attitude with a growth mindset, emphasizing transparent communication and knowledge sharing across technical and business teams.

Work Culture and Benefits

• Culture driven by core values: Caring, Honest, Intelligent, and Nimble (CHIN), which shape both product development and interpersonal interactions.
• Participation in a profit-sharing scheme providing a Share the Success bonus for permanent employees.
• Opportunities for meaningful influence within leadership groups and collaborative forums.
• Generous benefits including up to 18 weeks paid parental leave, flexible hybrid work options, and authentic diversity, equity, inclusion, and belonging initiatives managed by employees.

Additional Information

This is an onsite position based in Melbourne's Camberwell area, requiring on-site presence for collaboration. The recruitment process is designed to be respectful and transparent, with a commitment to timely responses to all applicants.

Ready to make a difference with your expertise and contribute to environmental sustainability? Apply today!