Salon Manager / Supervisor

Role Overview

The Salon Manager / Supervisor role involves comprehensive management of all salon functions while deploying strategies aimed at meeting performance goals.

Key Responsibilities

• Develop, execute, and revise business and marketing plans regularly.
• Oversee financial budgeting, expense control, and generate revenue and expenditure reports for stakeholders.
• Ensure adherence to and timely updating of salon operating procedures and policy manuals.
• Manage day-to-day salon activities, coordinate with department heads to maintain cleanliness, facility upkeep, and service quality standards.
• Contribute to creating and refreshing the salon's service menu.
• Handle client feedback effectively to maintain satisfaction.
• Comply with the salon’s standard operating procedures, policies, and forms.

Qualifications and Experience

• Educational background in Hospitality or Salon Management is advantageous.
• Business administration qualification is beneficial.
• A minimum of three years' experience in managing salons or hospitality settings at international standard establishments.

Business Competencies

• Expertise in operations management, financial reporting, and human resources management.
• Skills in public relations, marketing, retail management, customer service, and industry analysis.

Technical Skills and Language Requirements

• Proficient with computers at a mid to advanced level.
• Competent business writing skills.
• Fluency in English and Arabic.

Additional Requirements

• Willingness to work shifts, including nights and weekends.

Desired Personal Attributes

• Clear and effective oral and written communication.
• Strong interpersonal abilities and self-motivation.
• High enthusiasm, empathy, sales orientation, and professional appearance.