Sales Director, Eastern Hemisphere Region

About Caterpillar Inc.

At Caterpillar Inc., you become part of a global community dedicated not only to the work itself but to one another. We are innovators, problem solvers, and future builders creating stronger, sustainable communities by driving progress and innovation alongside our customers worldwide. Together, we strive to build a better world for all to enjoy.

Role Overview

The Sales Director leads a diverse team composed of sales personnel, technical support, application specialists, and field product support to fulfill objectives aimed at enhancing customer loyalty across specified industrial markets.

Key Responsibilities

• Meet sales and market share objectives for Caterpillar’s products within targeted industry segments or markets.
• Create and execute sales and marketing strategies alongside merchandising plans designed to meet business goals for company products and services.
• Ensure high customer satisfaction by effectively managing product-related and commercial issues and overseeing service goodwill expenditures across all products in the industry segment.
• Identify sales opportunities, improve customer satisfaction, and foster stronger business relationships.

Essential Skills and Competencies

• Customer Focus: Deep understanding of customer-centric values and practices utilized to tailor customized solutions that meet client needs.
• Industry Knowledge: Proficiency in understanding industry trends, regulatory requirements, and key issues, applying this expertise in varied circumstances.
• Decision Making and Critical Thinking: Capable of analyzing situations accurately and making effective decisions through informed judgment.
• Effective Communication: Skilled in delivering and interpreting ideas clearly using appropriate communication methods.
• Negotiation: Experienced in collaborating constructively with internal teams and external partners to reach beneficial agreements.
• Relationship Management: Ability to build and sustain productive relationships with clients, vendors, and colleagues.
• Business Development: Aptitude for identifying and cultivating new business growth opportunities aligned with organizational goals.
• Value Selling: Expertise in articulating the value and differentiation of products, technology, and services to address client requirements effectively.

Additional Information

• This role requires full-time onsite presence, five days a week, in Singapore.
• Visa sponsorship is not provided for this position.

Equal Opportunity

Caterpillar is an Equal Opportunity Employer welcoming qualified applicants regardless of age.