Sales Coordinator

Job Overview

Whizz HR is seeking a Sales Coordinator to join an established company in Dubai. This role involves providing comprehensive support to the sales team, managing customer queries, preparing quotations and sales documents, processing orders, maintaining customer data, and ensuring effective communication between clients and internal teams.

Key Responsibilities

• Manage daily sales activities and supply administrative support to sales personnel.
• Create and track quotations, proposals, purchase orders, and sales contracts.
• Handle accurate customer order processing and coordinate with procurement, logistics, and warehouse departments to ensure timely delivery.
• Update and maintain customer information, sales records, and CRM or database systems.
• Monitor order statuses and proactively provide customers with updates.
• Respond swiftly to customer inquiries and adeptly resolve routine issues.
• Collaborate with finance for invoicing, payment tracking, and account reconciliation as needed.
• Prepare periodic sales reports and performance analyses (daily, weekly, monthly).
• Organize meetings, client visits, and sales appointments.
• Assist with inventory management and provide updates on product availability.
• Ensure compliance of all sales documents with company policies and procedures.
• Support the Sales Manager in meeting sales targets and departmental objectives.
• Develop and maintain positive relationships with customers and internal stakeholders.

Qualifications and Experience

• Bachelor's degree or diploma in Business Administration, Commerce, Marketing, or related fields.
• 1 to 2 years experience in sales coordination, administration, or similar roles; background in trading, distribution, or FMCG is preferred.
• Experience within the UAE market considered a plus.

Skills Required

• Proficient in Microsoft Office suite, particularly Excel and Outlook.
• Familiarity with ERP or CRM software is advantageous.
• Excellent English communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple responsibilities simultaneously.
• Detail-oriented with a focus on accuracy.
• Competence in customer service and relationship management.
• Ability to work efficiently both independently and collaboratively under pressure.
• Effective problem-solving and time management capabilities.
• Understanding of sales order processing and related documentation requirements.

Additional Information

Applicants are encouraged to send their resumes to the provided email address for consideration.