Regional Area Manager

About the Role

Join Packard Culligan as a Regional Area Manager based in Boise, Idaho, responsible for leading dealership operations across multiple locations in Idaho, Montana, and Arizona. Be part of a family-owned company with nearly 80 years of water treatment industry expertise, committed to expanding customer reach, cultivating high-performing teams, and achieving operational excellence.

Key Locations

• Billings, MT
• Boise, ID
• Bozeman, MT
• Butte, MT
• Phoenix, AZ
• Tucson, AZ
• Twin Falls, ID

Responsibilities

As Regional Area Manager, you will provide strategic direction and hands-on leadership to general managers and dealerships, emphasizing exceptional customer service, sound financial results, continuous employee development, and regional growth.

Employee Benefits and Incentives

• Work with the reputable Culligan brand, the leading name in water treatment
• Comprehensive sales and product training programs
• Incentive plans rewarding sales performance
• Full support and service teams to assist your efforts
• Company-provided cell phone and tablet
• Extensive employee benefits package including health, dental, vision insurance and 401(k)
• Associate-exclusive discounted product purchase plan

Major Duties

• Set and enforce strategic policies improving dealership and management effectiveness
• Coach general managers to identify areas of underperformance and develop creative solutions
• Foster a culture focused on achievement and high performance in all dealerships
• Ensure compliance with all applicable local, state, and federal laws
• Lead major initiatives such as acquisitions, real estate planning, and capital expenditure projects
• Oversee maintenance and appearance improvements of company assets
• Support significant sales efforts and resolve complex customer matters as needed
• Analyze customer satisfaction surveys to identify training needs and deliver relevant development programs

Employee Development and Engagement

• Empower employees to make independent decisions and communicate effectively
• Mentor general managers to prepare them for higher leadership roles through added responsibilities
• Plan and execute regional training and education initiatives for management and staff
• Oversee orientation and professional training of newly hired managers
• Create succession plans for management positions, addressing any recruitment or development needs
• Handle conflicts and personnel matters decisively and professionally
• Drive employee engagement via recognition programs, contests, and regional events

Company Leadership Expectations

• Embody and promote company values consistently
• Inspire enthusiasm and commitment throughout your reporting lines
• Participate actively in company meetings, events, and training engagements
• Maintain regular presence in dealerships to support culture, accountability, and performance
• Stay informed on industry trends and attend at least one business development or educational event annually

Qualifications and Skills

• Bachelor's degree or equivalent professional experience
• Minimum 10 years managing multiple locations with demonstrated organizational, planning, and financial skills
• Strong presentation, problem-solving, analytical, and interpersonal communication capabilities
• Ability to collaborate cross-functionally and manage multiple priorities effectively
• Valid driver's license with safe driving record; Certified Water Specialist - Volume (CWS-V) certification preferred
• Proficiency with Microsoft Office tools and ability to work with a laptop
• Willingness to travel regularly, up to 50% of the time
• Successful completion of background check, drug screening, and motor vehicle record check

Compensation

The annual salary range for this position is $106,000 to $132,000 USD.

Company Overview

Packard Culligan is a family-operated business grounded in values of accountability, strong relationships, and a commitment to surpassing expectations. The dealerships are locally managed and deeply connected to their communities, offering the highest quality water and water treatment solutions guaranteed by expert service technicians.

Diversity and Inclusion

We are an equal opportunity employer committed to an inclusive workplace free from discrimination based on race, color, religion, ancestry, age, sex, marital status, disability, military status, genetic information, or any other protected status under federal, state, or local laws.