Receptionist and Administrative Assistant

About Talabat

Talabat operates as a part of Delivery Hero Group, a global leader in local delivery platforms with presence spanning approximately 65 countries. Headquartered in Berlin, Germany, Delivery Hero has been publicly traded on the Frankfurt Stock Exchange and is listed on the MDAX index since 2017. Our goal is to provide customers a fast, simple, and reliable delivery experience.

Position Overview

The Receptionist and Administrative Assistant serves as the frontline representative of the office, managing reception duties, supporting facilities operations, and contributing to administrative efficiency and positive workplace culture.

Key Responsibilities

• Welcome visitors, guests, and handle deliveries by professionally greeting, registering, and directing them.
• Manage inquiries at the reception area while maintaining a courteous and professional atmosphere consistently.
• Ensure reception coverage is well coordinated to provide uninterrupted service.
• Maintain employee documentation and records along with required regulatory filings; support administrative data upkeep.
• Assist with administrative contract requests and coordinate staff benefits and related records.
• Perform routine office tasks including document management and small procurement orders.
• Manage office logistics and facilitate distribution of company resources.
• Carry out internal engagement activities to promote a supportive company environment.
• Supervise daily office upkeep, including maintenance ticketing and housekeeping standards to ensure smooth operations.
• Oversee stock levels of office supplies and pantry items; resolve scheduling issues for shared spaces.
• Ensure safety protocols are observed, manage office access control, and uphold emergency preparedness requirements.
• Coordinate and monitor outsourced service providers for quality and compliance.

Qualifications

• Minimum of 3 years experience in reception, office administration, or facilities coordination roles.
• Strong proficiency in Microsoft Office (Excel, Outlook, Word) and Google Workspace.
• Excellent organizational skills with the ability to multitask effectively.
• Fluent English communication skills; Arabic language capabilities considered an advantage.
• Proactive and service-minded with solid attention to detail.
• Experience supervising internal support personnel or external vendors while maintaining confidentiality and professionalism.